Senior IT Systems Engineer

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Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a senior IT systems engineer on the Home Quote Explorer (HQX) Service Management team, you'll provide continuous improvements, stability, and support for Direct Property and Auto Comparison Rating products. In this role, you'll troubleshoot incidents, monitor performance dashboards, and make updates. You'll also maintain accurate documentation and reporting while collaborating with peers, internal customers, vendors, and business partners. You'll participate in the on-call support rotation.

This is a remote position for US based work only.

Must-have qualifications

• Minimum of 5 years related experience working with operating system hardware and/or software components in a large IT environment with many categories of devices, infrastructures and operating systems.
• {OR} Associate's degree or higher in an Information Technology discipline, Math, or other related field of study and minimum of 4 years working with operating system hardware and/or software components in a large IT environment with many categories of devices, infrastructures, and operating systems.

Preferred skills

• Experience in monitoring dashboards using Splunk and supporting systems reliant on external partners or downstream data feeds.
• Proven experience collaborating cross-functionally with internal teams and external vendors.
• Familiarity working with vendors, offshore resources (DEV team), and directly with business partners.
• Proven experience working with Quantum Metrics and Splunk

Compensation

• $118,080-$127,000/year
• Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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