Senior IT Project Manager | Utility PMO & SAP

Job Title

Job Description Required Education: Bachelor's Degree Required Experience, Knowledge & Skills: Ownership of an integrated portfolio with at least three meaningful technology workstreams Joint business and IT PMO experience Portfolio financial management, forecasting, reconciliation, and value tracking Risk, issue, decision, dependency, and change-control discipline Executive communication that converts complexity into clear decisions, consequences, and next steps Multi-vendor technology-transformation experience Ability to drive closure across senior stakeholders without direct authority Comfort with hybrid agile and stage-gated governance Credible examples or sanitized work samples of integrated plans, executive reporting, financial rollups, or decision governance Preferred Experience, Knowledge & Skills: Utility or other regulated-industry experience Customer-service technology experience, including conversational AI, contact-center platforms, billing, collections, SAP, or related systems Experience mobilizing a new PMO and leaving a sustainable operating model Familiarity with enterprise portfolio tools and governance forums comparable to Client Ability to balance strategic leadership with hands-on artifact creation

Job Responsibilities: Own the integrated portfolio workplan, including milestones, dependencies, critical path, stage-gate readiness, and ownership Consolidate baseline budget, forecast, actuals, contingency, and variance explanations; reconcile the Customer Service view with IT reporting Maintain integrated risks, issues, actions, decisions, dependencies, and changes with owners, dates, escalation thresholds, and aging Prepare weekly and monthly portfolio rollups and concise, decision-ready materials for senior leadership and governance forums Operate governance, intake, and change control for additions, descopes, pauses, and reprioritization Coordinate vendor and contract oversight with Customer Service, IT, Finance, Procurement, and delivery partners Design and maintain the operating model, RACI, governance calendar, escalation paths, and boundary with the existing DXR PMO Support business and IT project-lead pairings without taking over product or workstream delivery accountability Create a durable PMO package with templates, cadence, decision history, and handoff instructions

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**