Highlights
To ensure internal coordination, communication alignment, and organizational readiness, the client requires a contract Senior IT Project Manager to oversee internal project responsibilities, manage cross departmental stakeholders, and support change management activities. This implementation supports a Public Safety department and includes scheduling automation, workforce management, and operational readiness components specific to police, fire, EMS, or similar environments.
Numbers & Facts
| Location | Houston, TX |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | https://www.tscti.com/careers-0 |
Description
Project Background
The UKG TeleStaff project has completed an initial assessment phase. The implementation phase is now beginning and will be led by an external vendor who will supply their own Project Manager. To ensure internal coordination, communication alignment, and organizational readiness, the client requires a contract Senior IT Project Manager to oversee internal project responsibilities, manage cross departmental stakeholders, and support change management activities.
This implementation supports a Public Safety department and includes scheduling automation, workforce management, and operational readiness components specific to police, fire, EMS, or similar environments.
Primary Objectives of the Sr. IT Project Manager
The contracted Project Manager will:
Project Governance & Coordination
The UKG TeleStaff project has completed an initial assessment phase. The implementation phase is now beginning and will be led by an external vendor who will supply their own Project Manager. To ensure internal coordination, communication alignment, and organizational readiness, the client requires a contract Senior IT Project Manager to oversee internal project responsibilities, manage cross departmental stakeholders, and support change management activities.
This implementation supports a Public Safety department and includes scheduling automation, workforce management, and operational readiness components specific to police, fire, EMS, or similar environments.
Primary Objectives of the Sr. IT Project Manager
The contracted Project Manager will:
- Ensure the successful internal execution and governance of the UKG TeleStaff implementation.
- Coordinate between the vendor project manager, client stakeholders, IT teams, and Public Safety leadership.
- Support organizational change management, communication planning, readiness activities, and training coordination.
- Maintain project visibility, risk mitigation, and timely decision making across all involved groups.
Project Governance & Coordination
- Act as the primary internal project lead for the TeleStaff implementation.
- Partner with the vendor PM to align schedules, deliverables, milestones, and dependencies.
- Facilitate project meetings, steering committee updates, and cross-functional workshops.
- Track progress, maintain project dashboards, and escalate issues as needed.
- Understand UKG TeleStaff functionality and ensure proper integration with existing systems.
- Coordinate with IT infrastructure, security, HRIS, and Public Safety technology teams.
- Support data migration planning, testing activities, cutover planning, and validation cycles.
- Ensure compliance with internal IT policies, cybersecurity, and data governance requirements.
- Create and execute a communication plan targeting Public Safety leadership, supervisors, and end users.
- Support or lead behavioral change management activities to drive adoption and reduce resistance.
- Collaborate with training teams to develop training schedules, materials, and delivery approaches.
- Ensure stakeholders are informed of timelines, impacts, and required actions.
- Maintain risk and issue logs with clear mitigation and contingency plans.
- Communicate risks to leadership and coordinate decisions or corrective actions.
- Monitor vendor deliverables and ensure accountability for contractual requirements.
- 7+ years experience as an IT Project Manager, including enterprise system implementations.
- Strong experience in organizational change management and project communications.
- Experience implementing time management and scheduling systems (examples include UKG products such as TeleStaff, Workforce Central, or Dimensions; other enterprise scheduling platforms acceptable).
- Ability to manage cross-functional teams, external vendors, and complex stakeholder groups.
- Strong skills in project planning, scheduling, RAID management, and executive reporting.
- Familiarity with workforce management systems, scheduling systems, or HRIS integrations.
- Candidate must have active CJIS Clearance or must be eligible to obtain CJIS Clearance.
- PMP or comparable certification preferred.
- Experience working in Public Safety environments (Police, Fire, EMS) preferred.
- Project Plan (internal plan aligned with vendor master schedule)
- Communication & Change Management Plan
- Internal Requirements & System Design Documentation (as needed)
- Testing Strategy & Internal Test Coordination
- Cutover & Deployment Plan (internal components)
- Weekly Status Reports and Executive Dashboards
- Final Transition Plan to Operations/Support
- Contract position reporting to: HITS PMO Leadership
- Works closely with: Vendor PM, IT Lead, Public Safety Leadership, HR/Training teams
- Estimated weekly hours: 40
- Mode: Onsite
About Company
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.