Senior IT Business Applications and Automation Analyst

SUMMARY:

Lead the analysis, design, integration, automation, administration, and continuous improvement of Momentum for Health's critical business applications and data workflows. Partner with Finance, clinical, operational, and IT leaders to translate business needs into reliable, secure, documented solutions that improve service delivery, revenue-cycle operations, reporting, and organizational continuity.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Enterprise Application and Business Systems Leadership:
2. Serve as the senior technical and functional owner for assigned enterprise applications, integrations, reporting platforms, and related workflows.*
3. Lead requirements analysis, process mapping, solution design, configuration, testing, release planning, and production support across Finance, clinical, and operational functions.*
4. Administer application access, roles, saved searches, dashboards, reports, and support processes using documented approval and least-privilege controls.*
5. Integration, Automation, and Data Platform Engineering:
6. Design, build, maintain, and monitor secure integrations using APIs, EDI, SFTP, scheduled workflows, robotic process automation, and database technologies.*
7. Develop and support Microsoft Power Automate desktop and cloud flows, inbox automation, and comparable automation solutions for modern and legacy applications.*
8. Maintain technical controls for scheduling, logging, error handling, credential management, source control, change management, backup, and recovery.*
9. Troubleshoot complex data, application, and automation failures and restore service within agreed priorities and support expectations.*
10. Healthcare Informatics and Revenue Cycle Solutions:
11. Partner with Finance, billing, clinical, and operational leaders to improve eligibility, claims, remittance, reconciliation, and reporting workflows.*
12. Support healthcare transaction and integration processes, including applicable X12 transaction sets such as 270, 271, 277, 835, 837, and 999.*
13. Develop reliable queries, reports, dashboards, worklists, and exception monitoring that allow business owners to validate results and act on discrepancies.*
14. Protect the privacy, integrity, and availability of protected health information and other sensitive data in accordance with law, contract, and Agency policy.*
15. Technical Project and Vendor Leadership:
16. Lead complex cross-functional application, integration, automation, upgrade, and vendor projects from discovery through stabilization.*
17. Define scope, requirements, dependencies, risks, acceptance criteria, test plans, implementation plans, and support ownership.*
18. Act as a technical liaison with software vendors, clearinghouses, implementation partners, and internal stakeholders; evaluate proposed solutions and verify that deliverables meet business and security requirements.*
19. Prepare cost, benefit, risk, and operational-impact analyses to support technology decisions.
20. Documentation, Training, and Service Continuity:
21. Create and maintain current architecture notes, data definitions, runbooks, operating procedures, support records, and user documentation.*
22. Train end users, application administrators, and designated backup personnel; verify readiness through supervised operating cycles and documented knowledge transfer.*
23. Reduce single-person dependencies by maintaining shared documentation, recoverable credentials, tested backup coverage, and assigned operational ownership.*
24. Provide senior-level application support and participate in after-hours support when critical business services require escalation.*

OTHER DUTIES AND RESPONSIBILITIES:

1. Provide technical leadership and coverage for assigned business applications and integration services, as needed.
2. Attend and participate in staff, program, agency, vendor, and other meetings and trainings.
3. Maintain current technical knowledge through continuing education, professional development, and review of relevant product an

   All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.