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Senior IS Technician - Southern California

Amicis Global

  • NULL, CA
  • 22 days ago

    Highlights

    Must have previous hardware repair experience, have ability to work on their own, lift 75lbs, work flexible hours, complete required paperwork and have excellent customer service skills. Retail - Offsite - Work approximately 40 hours per week in San Fernando Valley, Ventura County, Santa Clarita/Lanscaster areas in Southern California.

    Numbers & Facts

    LocationNULL, CA

    Description

    Job Title: Senior IS Technician
    Job Location: California
    Job Duration: 6 Months + Extension
    Interview Process: IV Process (2 IV's): 1 IV remote (video or phone) & 1 IV in-person


    Questionnaire:
    • *list city/state at top of resume*
    • Able to lift up to 30 lbs?
    • Able to lift up to 80 lbs with assistance?
    • How many years of IT experience?
    • How many years refurbing hardware?
    • Retail - Offsite - Work approximately 40 hours per week in San Fernando Valley, Ventura County, Santa Clarita/Lanscaster areas in Southern California.
    Job Summary:
    • Worker will assist in running service calls and installing computer and printer hardware in CVS stores.
    • Locations to be visited will be in the San Fernando Valley, Ventura County, Santa Clarita/Lanscaster areas.
    • Some drive times may be a several hours in each direction. A permanent CVS FTS employee will provide direction and support on a daily basis.
    • Worker must have valid driver's license and reliable transportation to drive themselves between several CVS locations on a daily basis.
    • Worker will be reimbursed for miles driven on weekly expense report at *** reimbursement rate***
    • Must have previous hardware repair experience, have ability to work on their own, lift 75lbs, work flexible hours, complete required paperwork and have excellent customer service skills.
    • Schedule will be 40 hours per week and might include weekends and holidays as part of normal work days.
    • This is not a "work from home" position, it requires driving to different stores throughout the day.
    • BACKGROUND MUST INCLUDE MVR FOR THIS ROLE DUE TO DRIVING
    • Individuals are responsible to repair, stage, configure and QA IT hardware to stores and field service technicians.
    • This position will also refurbish and QA returned store hardware equipment.
    • Constant walking and standing.
    • Constant lifting less then 30lbs but occasionally lifting up to 80lbs with assistance.

    Job Duties:
    • Administer asset tracking using *** software systems.
    • Provide staging, configuration and bench repairs of specific *** store hardware.
    • Process all applicable warranty claims.
    • Accurately record all production details and inventory movements.
    • Refurbish and QA returned store hardware equipment.
    Education/Experience/Qualifications:
    • Technical individual with 2 year technical school and/or experience preferred. Administrative computer skills, Word and Excel also preferred
    Must Haves:
    • Strong attentional to detail
    • Must be able to multi-task
    • Good mechanical aptitude
    • Will train the right candidate how to do the job

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