Amazon Web Services (AWS), Cloud Computing, DTD (Document Type Definition), Debugging Skills, Enterprise Applications, IBM WebSphere MQ (Message Queue), IT Service Management (ITSM), Identify Issues, JSON, Java, JavaScript, Mail Services, Root Cause Analysis, Software Development Lifecycle (SDLC), Unix Shell Programming, XML (EXtensible Markup Language), XPath, XQuery, XSD (XML Schema Definition), XSL (Extensible Stylesheet Language), XSLT (Extensible Stylesheet Language Translation)