Senior Infrastructure Operations Analyst

Senior Infrastructure Operations Analyst

Location: Owings Mills, MD

Onsite Flexibility: Hybrid

Contract Details

• Position Type: Contract
• Contract Duration: 6 months
• Pay Rate: $65.00 $75.00 / Hour (USD)
• On-Call: Approximately 1 week every 6 8 weeks (may be contacted outside of scheduled on-call hours)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

A Senior Infrastructure Operations Analyst on the Identity Access Management team secures digital identities by designing, implementing, and managing access policies, user lifecycles (onboarding/offboarding), and authentication systems. This requires advanced identity management domain expertise and related security disciplines. The position leads high-profile initiatives, applies rigorous analysis to deliver innovative solutions, and establishes identity management standards across the organization. This role is an individual contributor who will be required to work closely with others to influence technical direction in this discipline and partner on the implementation of solutions.

The role is responsible for the configuration, administration, operation, and support of identity management technologies, including integration with networks, hardware, software, applications, and databases. Responsibilities also include end-to-end service delivery of identity management across all technology domains, encompassing backup, recovery, and disaster recovery capabilities. The candidate must have experience in supporting identity management technologies in a complex environment that includes data center, cloud providers, hosted vendor solutions, and co-location facilities in a global technology ecosystem.

Key Responsibilities

• Identify, plan, and execute Certificate Lifecycle Management (CLM) driven projects as needed.
• Fulfill service requests in ServiceNow related to Identity technologies.
• Monitor the health of in-scope systems and act when necessary, as well as enhance observability across supported services.
• Perform Incident and Problem management as needed.
• Improve operational rigor and efficiency through scripting and automation.
• Implement changes (typically off hours) to support modernization objectives and eliminate risks related to vulnerabilities.
• Work with Enterprise Security to assess and remediate any security findings that are discovered during Pen Tests and Vulnerability scans.
• Provide management of and support for all aspects of identity management.
• Plan and migrate on-premises workload to alternate solutions as part of the Data Center Exit strategy.

Required Skills

• Access Governance: Define and manage user access roles, permissions, and entitlements based on the principle of least privilege.
• Identity Lifecycle Management: Understanding all aspects of Identity Human, Machine, and Agent/Application.
• System Administration: Maintain IAM platforms (e.g., Entra ID, Venafi, MS ADCS) and directory services.
• Security & Compliance: Perform access reviews, audit logs for unauthorized access, and ensure compliance with regulatory standards (e.g., PCI, GDPR).
• Authentication Protocols: Implement and support Certificate-based authentication, SCEP, Intune, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federation services (SAML, OAuth).
• Technical Support: Troubleshoot identity-related issues across the Human, Machine, Agent/Application spectrum and support incident response needs.
• Extensive understanding of Public Key Infrastructure (PKI), X.509 Certificates, Venafi CLM, and automated protocols such as SCEP.
• Deep knowledge of Microsoft Active Directory Certificate Services (MS ADCS), as well as external certificate partners like DigiCert.
• Knowledge in identity-based infrastructure: Active Directory, Entra ID, DNS, and DHCP.
• Intermediate knowledge of Windows and Linux operating systems, including how these machines use certificates.
• Experience with MS Defender and using the product to help keep the environment secure.
• Experience with scripting languages such as PowerShell and/or Python and how to use them to automate tasks.
• Strong communication skills (both verbal and written).
• Ability to participate in off-hour work, including scheduled On-Call.
• Demonstrated ability to work independently and as part of a team, and project management skills.
• Strong attention to detail, accuracy, and timeliness.
• Self-motivated with a desire to work as part of a creative team in a highly collaborative corporate environment.

Preferred Skills

• Detailed understanding of AWS and cloud computing principles and related expertise on identity management integrations.
• Hands-on experience configuring SSO solutions.
• Experience with Centrify, NetBackup, Quest Active Roles, and CyberArk.
• Experience with MS Intune and JAMF.

Education Requirements

• Bachelor's degree or the equivalent combination of education and relevant experience.

Required Experience

• 5 years of total relevant work experience.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading financial services and asset management organization operating across the Maryland region, including Owings Mills and Baltimore. The firm supports technology and data-driven operations at enterprise scale, with a strong emphasis on cloud infrastructure, data analytics, and portfolio management systems. The organization employs senior infrastructure engineers, cloud architects, business systems analysts, and data professionals who collaborate across global teams to deliver technology solutions supporting fixed income and broader financial services operations.

About GTT

GTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.

Job Number: 26-13557 Industry: Information Technology

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