| Location | Malvern, PA |
Responsibilities: of the Senior Infrastructure Engineer: • Lead the architecture, implementation, and optimization of ServiceNow Discovery to improve enterprise asset and application visibility across global environments. • Serve as the Tier 3 technical expert for CMDB Discovery, providing advanced troubleshooting, platform ownership, and strategic direction. • Design and enhance cloud and asset discovery capabilities across AWS, Azure, GCP, and on-premises infrastructure environments. • Drive AI and automation initiatives, leveraging agentic frameworks, LLM technologies, and intelligent workflows to improve CMDB governance and operational efficiency. • Partner with infrastructure, security, and technology stakeholders to strengthen data integrity, map system dependencies, and support enterprise-wide governance initiatives. • Mentor junior engineers and contribute to technical standards, project planning, and long-term discovery strategy. Qualifications: of the Senior Infrastructure Engineer: • 8+ years of infrastructure engineering, systems engineering, or related enterprise technology experience. • Extensive hands-on experience with ServiceNow Discovery, including architecture, implementation, configuration, and large-scale enterprise deployments. • Strong knowledge of cloud platforms including AWS, Azure, and GCP, with experience supporting cloud discovery, integrations, and automation initiatives. • Experience with AI, machine learning, agentic solutions, LLM platforms, or automation technologies within enterprise environments. • Solid understanding of CMDB governance, ITIL principles, infrastructure operations, networking protocols, and data integrations. • Relevant ServiceNow, cloud, or ITIL certifications are preferred.