The Senior HR Generalist & Talent Acquisition Specialist leads full-cycle recruiting and day-to-day HR operations across a multi-site residential services organization. The role has a primary focus on high-volume hiring for Direct Support Professionals (DSPs), plus ownership of onboarding, background studies, HR compliance, and first-level employee relations. The position partners with HR leadership on escalated matters and with program leadership on staffing needs.
Key Responsibilities
Talent Acquisition
- Own full-cycle recruiting for all positions, with emphasis on high-volume DSP hiring.
- Partner with hiring managers to forecast staffing needs and maintain current job descriptions.
- Source, screen, and interview candidates, and coordinate interviews and offers.
- Manage job postings and recruiting campaigns (Indeed, Rippling ATS, job fairs, schools, and community partners).
- Track recruiting metrics such as time-to-fill, source effectiveness, and early turnover, and recommend improvements.
- Build relationships with workforce programs and training partners to strengthen the candidate pipeline.
Onboarding and Orientation
- Coordinate a compliant, consistent onboarding experience for all new hires.
- Conduct new hire orientation, covering policy review, required compliance training, and Restart's mission and culture.
- Prepare new hire paperwork, I-9 and E-Verify, and personnel files.
- Track required orientation and annual training for staff, in coordination with program leadership.
- Coordinate system access and equipment needs for new hires with IT.
Background Studies and Compliance
- Submit and monitor DHS NETStudy 2.0 background studies, and track clearance status before any client contact.
- Maintain OSHA recordkeeping (300, 300A, and 301 logs) and annual posting requirements.
- Complete annual workers' compensation, EEO/Affirmative Action, and other required HR reporting.
- Respond to routine unemployment claims.
- Stay current on employment law and licensing requirements that affect HR practices.
HR Administration, Benefits, and Leave
- Maintain accurate employee records in Rippling for hiring, changes, and offboarding.
- Administer benefits enrollment, open enrollment communications, and employee benefits questions.
- Coordinate leave of absence processes with benefits and leave vendors.
- Administer employee recognition programs.
- Coordinate offboarding, including exit paperwork, final records, and IT and equipment return notifications.
Employee Relations and Policy
- Serve as the first point of contact for employee questions and concerns.
- Advise supervisors on consistent application of policies and documentation practices.
- Support supervisors with corrective action documentation.
- Conduct routine workplace investigations as assigned, and escalate complex matters to HR leadership.
- Assist in developing HR policies and maintain HR standard operating procedures.
Other duties as assigned.
Growth Opportunity
This role offers a development path toward HR Manager. Advancement is based on demonstrated skill in investigations, policy development, and employee relations.
Qualifications
Required
- 3 or more years of HR experience, including full-cycle recruiting
- Experience with high-volume or hourly-workforce hiring
- Strong organization, communication, and attention to detail
- Ability to maintain confidentiality and handle sensitive information
- Proficiency with Microsoft Office Suite
- Valid driver's license and reliable transportation for site travel
Preferred
- Bachelor's degree in Human Resources, Business, Social Sciences, or a related field, or equivalent experience
- Experience in 245D, disability services, or another licensed human services setting
- Experience with DHS NETStudy 2.0
- Experience with Rippling or a comparable HRIS
- SHRM-CP or PHR certification
Benefits
Health, dental, 401(k) matching, paid time off, and a flexible hybrid work environment.
Restart, Inc. is an Equal Opportunity Employer