Senior Home Care Coordinator/Recruiter/Scheduler

Griswold Home Care For Durham and Chapel Hill

  • Durham, North Carolina
  • 30+ days ago

    Highlights

    The Senior Home Care Coordinator/Recruiter/Scheduler plays a crucial role in ensuring smooth operations by managing caregiver recruitment, scheduling, and coordination of client care services. Established in 1982, Griswold is the oldest non-medical home care franchise in the U.S. Operates in over 170 locations across 30 states, serving over 100,000 families.

    Numbers & Facts

    LocationDurham, North Carolina
    Websitegriswoldcare.com

    Description

    Job Summary:

    The Senior Home Care Coordinator/Recruiter/Scheduler plays a crucial role in ensuring smooth operations by managing caregiver recruitment, scheduling, and coordination of client care services. This position requires strong organizational skills, attention to detail, and a passion for supporting seniors and caregivers alike.

     

    Benefits:

    • Weekly paydays
    • Competitive compensation
    • Paid Time Off (PTO)
    • Flexible Schedule 
    • Over time pay
    • Health & dental insurance
    • Opportunities for ongoing training and development

    Care Coordinator Can earn Pay:

    • Up to $21 - $23 per hour (based upon experience)

    Job Title: Senior Home Care Coordinator/Recruiter/Scheduler

    Job Type: Full-Time / Part-Time

    Key Responsibilities:

    Recruitment & Hiring:

    • Source, screen, and interview qualified caregivers (CNAs, HHAs, and companions).
    • Conduct background checks, verify credentials, and ensure compliance with company and state requirements.
    • Facilitate onboarding, training, and orientation for new hires.
    • Develop and maintain a pipeline of caregivers to meet staffing needs.

     

    Scheduling & Coordination:

    • Assign caregivers to clients based on skills, availability, and client preferences.
    • Maintain and update the scheduling system to ensure adequate coverage.
    • Handle last-minute schedule changes, call-offs, and replacements promptly.
    • Communicate schedule updates to caregivers and clients efficiently.

     

    Client & Caregiver Support:

    • Serve as a primary point of contact for caregivers regarding work schedules and client needs.
    • Maintain strong relationships with clients and families, addressing concerns and adjusting care plans as needed.
    • Monitor caregiver performance and provide feedback to improve service quality.
    • Assist in resolving conflicts between clients and caregivers professionally.

     

    Administrative & Compliance:

    • Maintain accurate employee and client records.
    • Ensure all caregivers meet training and compliance requirements.
    • Assist with payroll and billing by verifying caregiver hours and attendance.
    • Support the office team with other administrative duties as needed.

     

    Qualifications & Requirements:

    • Experience: At least 1-2 years in home care, healthcare staffing, scheduling, or a similar role.
    • Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
    • Skills:
      • Strong organizational and problem-solving skills.
      • Excellent communication and interpersonal abilities.
      • Proficiency in scheduling software (e.g., ClearCare, WellSky, or similar).
      • Ability to multitask in a fast-paced environment.
      • Knowledge of home care regulations and best practices is a plus.

     

    About Griswold Home Care:

    • Established in 1982, Griswold is the oldest non-medical home care franchise in the U.S.
    • Operates in over 170 locations across 30 states, serving over 100,000 families
    • Values: Compassion, care, and quality service to help clients remain in the homes they love
    • Jean Griswold Scholarship Foundation to support education in care-related fields
    • Offers above-average pay, employee appreciation programs, and opportunities for growth

     

    Ready to Join Our Team?

    • Simple, mobile-friendly application process (3 minutes)
    • Apply today & become a part of a respected caregiving team!

    Similar Jobs