| Location | Juneau, ALASKA |
$80,000$125,000+/year | Full-time | Juneau, AK | Relocation assistance available
All American Home Service is Southeast Alaska's fastest growing home services company, providing heating, plumbing, drain clearing, bathroom upgrades, and more. We started with one guy and a truck. Today we're a team of over 20 people, building a new headquarters in Juneau and growing fast.
We're hiring a Senior Heating & Plumbing Service Technician with 510 years of field experience who can be our top technical resource today and grow into a senior service manager / superintendent role as we scale.
You'll handle our most important residential service calls, including no-heat emergencies, no-hot-water calls, water pipe leaks, and complex system troubleshooting, while helping train and raise the standard for the rest of the service team.
Diagnose, maintain, and repair residential heating systems, boilers, heat pumps, water heaters, and plumbing systems in Juneau's demanding climate
Take the toughest calls: no-heat, no-hot-water, leaks, and system failures other techs can't solve
Present homeowners with clear, honest options from repair to full replacement, as a trusted advisor, not a pushy salesperson
Mentor and coach newer technicians in the field and help set service standards
Audit work for code compliance and quality
Use ServiceTitan to manage jobs, build estimates, document diagnostics, and offer financing
Keep a clean, organized, well-stocked service vehicle
Take part in the on-call rotation for emergency heating and plumbing calls
510 years of hands-on residential heating and/or plumbing service and troubleshooting experience
The technical depth to solve the hardest problems, and the desire to teach others how
Interest in growing into a service manager or superintendent role
Solid code knowledge
A team-first mentality and strong customer communication, including composure in tough situations
A self-starter who takes pride in the company's reputation and goes the extra step for customer satisfaction
Journeyman license or other heating/plumbing licensing preferred, not required. EPA certification a plus.
ServiceTitan or similar field software experience preferred
Valid driver's license with a clean driving record, and able to pass a background check and drug screen
Competitive hourly base plus performance/commission bonuses, with $80,000$125,000+ annual earnings for top performers
Clear path into service leadership as we grow
Relocation assistance for candidates moving to Juneau (2-year commitment)
IRA with 3% company match
Tax-free health expense reimbursement program
2 weeks paid vacation in Year 1, growing with seniority, plus paid holidays. Your birthday is a paid day off.
Company vehicle for work use (take-home exceptions for on-call)
Paid training and paid trips for top training opportunities
Boot reimbursement and company-provided uniforms
Quarterly company outings and company contests
Full-time, roughly 7am5pm (morning dispatch at the shop), with on-call rotation and weekend work as demand requires.
We Raise The Standard With Our Safety
We Raise The Standard With Our Integrity
We Raise The Standard With Our Customer Satisfaction
We Raise The Standard and Serve As A Team
We hire veterans! All American Home Service is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.
Work Location: Juneau, AK
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