Senior HCM & Workforce Management (WFM) Consultant

Senior HCM & Workforce Management (WFM) Consultant

Job Level: W2T Consultant

Job Location: Remote - Possible intermittent travel to Toledo, OH

Travel Expectations: [0-25% Range]

Job Classification: Temporary (W2T) Contractor

Join Centric Consulting - A Culture You'll Love

At Centric Consulting, we''''ve cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships.

Project-Based Consulting Opportunity | Anticipated Duration: Approximately 2 Months+

Bring your HCM, workforce management, and change expertise to an opportunity where you can make an immediate impact.

Centric Consulting is seeking an experienced Senior HCM & Workforce Management (WFM) Consultant to help clients improve workforce processes, staffing and scheduling practices, and change adoption.

This is a great fit for a seasoned consultant who can step in quickly, flex across priorities, and turn complex workforce challenges into practical solutions.

This project will include work within the symplr platform, making this an especially compelling opportunity for consultants with hands-on symplr experience who want to apply their HCM/WFM expertise in a workforce transformation environment.

About the Engagement

This role will support two separate client engagements, with time and responsibilities divided across both based on project priorities and delivery needs. You'll need to move comfortably between client environments, manage competing priorities, maintain client confidentiality, and communicate proactively when timelines or priorities overlap.

In this role, you will:

• Lead and contribute to HCM and WFM workstreams across two client engagements.
• Support initiatives spanning Core HR, Payroll, Talent Management, Time & Attendance, Staffing & Scheduling, and Leave Management.
• Assess workforce processes and translate business needs into clear requirements and actionable recommendations.
• Help harmonize staffing, scheduling, and workforce policies and practices.
• Partner with HR, Operations, IT, Finance, and frontline or clinical stakeholders.
• Work alongside change management leadership to support stakeholder engagement, communications, training, and adoption.
• Facilitate discovery sessions, requirements discussions, and client working sessions.
• Develop practical process documentation, training resources, and implementation deliverables.
• Provide guidance and knowledge sharing across HCM and WFM workstreams.
• Proactively manage priorities, risks, and dependencies across both client engagements.

Who You Are:

• You bring senior-level experience in HCM, WFM, workforce transformation, staffing and scheduling, HR transformation, change management, or related consulting work.
• You can quickly understand a new client environment, build trust, and contribute with minimal ramp-up time.
• You have experience leading workstreams and working directly with client stakeholders.
• You understand workforce processes, compliance considerations, and staffing and scheduling complexities.
• You have experience with one or more HCM/WFM platforms such as Workday, UKG/Kronos, symplr/API Healthcare, QGenda, EZCall, Smart Square, or comparable solutions.
• You're an adaptable problem solver who can balance strategic thinking with hands-on delivery.
• You communicate effectively across business, technical, leadership, and frontline audiences.
• You can independently manage competing priorities across multiple workstreams.
• You hold a bachelor's degree in business, human resources, healthcare administration, information systems, organizational development, nursing, or a related field, or have equivalent transferable professional experience.

Nice to Have:

• Hands-on experience with symplr, including symplr/API Healthcare, or related workforce management and staffing/scheduling solutions.

• 2+ years of experience in a charge nurse capacity or early-career nurse leadership role creating, maintaining, and operationalizing teams'''' schedules.

• Prosci or another recognized change management certification.

• Current or previous RN license.

• Ability to travel intermittently based on engagement needs.

Total Rewards:

We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you'll be part of a collaborative environment where every team member contributes to our shared success.

Discover more about our benefits by exploring additional details here benefits.

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren''''t just words we use - it''''s how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

What Makes Centric a Great Place to Work?

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

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