Senior Field Service Technician - Kansas City, MO

Put Your Technical Expertise to Work. Lead in the Field. Build What's Next.
Are you the technician others turn to when the problem is complex and the solution is not obvious? Ronnoco Beverage Solutions is looking for an experienced Senior Field Service Technician who is ready to combine hands-on technical work with mentoring, customer service, and field leadership.

This is more than a service technician position. It is a development opportunity for someone interested in becoming a future service leader while continuing to install, troubleshoot, maintain, and repair commercial beverage equipment at customer locations.

What You'll Do
In this role, you will:

Install, troubleshoot, maintain, and repair beverage equipment at customer locations
Take the lead on escalated or complex service calls
Serve as the senior technical resource for technicians in your assigned market
Train and mentor newer technicians on equipment, safety, processes, and customer interaction
Support technician onboarding, ride-alongs, and day-to-day field guidance
Help coordinate local scheduling and service coverage
Maintain accurate van and market parts inventory
Build strong customer relationships and represent Ronnoco professionally
Identify recurring equipment issues and communicate service trends and customer concerns
Complete service documentation and serial-number transactions accurately and promptly
Support market installations and other service needs as assigned 
What You Bring
Five or more years of field service experience working with beverage, foodservice, or comparable commercial equipment
Advanced troubleshooting and repair skills
The ability to read and interpret complex wiring diagrams and technical instructions
Experience training or mentoring other technicians
Strong problem-solving, communication, and active-listening skills
A customer-focused approach built on honesty, integrity, and professionalism
The ability to handle sensitive customer concerns effectively
A valid driver's license and clean driving record
A valid DOT medical card, if required for the route
The ability to use smartphone technology for work purposes
Willingness to travel within the assigned market and occasionally within the region
Physical Requirements
This position requires the ability to:

Sit, stand, and bend for extended periods
Lift and carry up to 50 pounds
Push or pull up to 100 pounds
Climb step ladders 
Why This Opportunity Stands Out
You will remain close to the equipment, customers, and technical work you enjoy while gaining meaningful experience in mentoring, field coordination, and service leadership. If you are ready to share your expertise, support a strong service team, and help deliver dependable beverage solutions, we want to hear from you.

Post Offer Background Check, Physical, Drug Screen Required, and MVR Check

Post Offer Background Check, Physical, Drug Screen Required, and MVR Check

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://ronnoco.aaimtrack.com/jobs/1335406-350374.html