Senior Field Service Manager

DEL MEDICAL Inc

Bloomingdale, IL

JOB DETAILS
SKILLS
Best Practices, Coaching, Customer Experience, Dental Insurance, Government, Healthcare, Healthcare Providers, Hospital, Identify Issues, Leadership, Medical Imaging, Mentoring, Military, Military Operations, On Site Support, Patient Care, Problem Solving Skills, Process Development, Radiography, Reimbursement, Service Delivery, Team Lead/Manager, Technical Leadership, Vision Plan, Willing to Travel
LOCATION
Bloomingdale, IL
POSTED
30+ days ago

Field Service Manager - X-Ray Systems (Leadership Role | National Travel)

Lead the Team. Own the Field. Drive Critical Healthcare Technology.

Del Medical is looking for a hands-on Field Service Manager who thrives at the intersection of advanced X-ray technology, leadership, and mission-critical service delivery.

You'll lead a team of Field Service Engineers supporting radiographic imaging systems across hospitals, clinics, and government installations, including military environments where performance matters most.

If you're a proven technical leader who can solve complex problems, develop people, and deliver results in the field, we want to talk to you.

What You'll Do

  • Lead & Develop a High-Performance Team

Coach, mentor, and manage Field Service Engineers across multiple regions

  • Own Service Operations

Drive performance across response times, uptime, and first-time fix rates

  • Be the Technical Authority

Support escalations and troubleshoot complex X-ray system issues

  • Deliver Exceptional Customer Experience

Build trusted relationships with healthcare providers and government clients

  • Improve & Scale the Service Function

Implement best practices, streamline processes, and partner with Engineering & Quality

  • Stay Close to the Field

Travel to support installations, escalations, and critical deployments

Why Del Medical?

  • Work on mission-critical imaging systems that directly impact patient care
  • Lead service efforts supporting both healthcare and military operations
  • Join a growing, agile organization where your impact is visible
  • A role that blends leadership, technology, and real-world impact

Benefits:

  • Competitive salary and benefits package.
  • Auto Allowance
  • Reimbursed expenses for Gas, lodging, meals
  • Health, dental, and vision insurance.
  • STD, LTD, Life and AD&D Insurance
  • 401(k) retirement plan with company match.
  • Paid time off, including holidays and vacation.
  • Opportunities for professional development and career advancement.

Ready to Lead from the Front?

If you're looking for a role where you can make decisions, build teams, and solve real-world problems in the field, apply today and help drive the future of medical imaging service at Del Medical.

About the Company

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DEL MEDICAL Inc