| Location | Red Oak, Texas |
| Job Type | Full-time |
Job Summary
The Senior Field Engineer – Program Support provides senior-level technical support across multiple programs and accounts, serving as a shared resource for Field Engineers and Senior Field Engineers throughout the project lifecycle. This role is program-based, not site-assigned, and is responsible for reinforcing technical consistency, documentation quality, and adherence to engineering standards.
Reporting to the Technical Director, this role collaborates closely with Technical Managers to support field execution, resolve complex technical issues, and strengthen engineering performance across programs.
General Job Duties and Responsibilities
Provide technical guidance and escalation support to Field Engineers and Senior Field Engineers across all programs.
Collaborate with Technical Managers to reinforce technical standards, SOPs, and best practices.
Support new project and program start-ups, including submittals, cable schedules, and RFIs.
Assist with engineering kickoffs, drawing reviews, and onboarding of engineering resources.
Provide ongoing technical support during active execution.
Review RFIs, submittals, and engineering documentation to support quality, consistency, and completeness.
Assist with documentation readiness and project close-out support.
Provide short-term or limited-scope engineering support where dedicated resources are unavailable.
Perform additional duties as assigned by Program Management.
Documentation, Reporting & Tracking
Maintain program-level technical status reports and dashboards.
Provide regular updates on testing progress, commissioning readiness, and documentation status.
Track critical technical milestones and support risk identification and mitigation.
Ensure proper management, calibration, and recordkeeping of test equipment.
Training & Development
Support development and maintenance of field training plans using IES and manufacturer-based courses.
Recommend and track required certifications for Field Engineers and technical personnel.
Assist with onboarding and technical enablement of new or transitioning engineers.
Stakeholder Communication
Coordinate technical communication with clients, general contractors, and cross-functional teams.
Support requirement gathering, progress updates, and expectation management.
Act as a technical liaison between field teams, Technical Managers, and program leadership.
Performance & Process Oversight
Support performance feedback and development of technical personnel in collaboration with Technical Managers.
Assist in evaluating and improving engineering processes, tools, and methodologies to enhance consistency and quality.
Physical and Mental Requirements
Education, Certification, License, and Skill Requirements
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply
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EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
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Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
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