Senior Field Clinical Coordinator- Galafold and Pom/Op, West

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United States

BioMarin Pharmaceutical

Senior Field Clinical Coordinator- Galafold and Pom/Op, West

Location: United States

Workstyle: Field Based

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Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best â€" people with the right technical expertise and a relentless drive to solve real problems â€" and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, weâ€ve produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

About Commercial

Our Commercial organization leads our global sales and marketing strategies around the world. Our integrated team continues to solidify BioMarinâ€s commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.

Senior Clinical Coordinator

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Once a patient has been identified for therapy, you will provide product education and logistical assistance to patients, caregivers, HCP and site of care staff, including physicians, nurses, and office managers. The CC works in a highly visible, dedicated team environment to provide exceptional customer service on all levels. Specifically, listen to patients, interpreting their specific needs and providing friendly, professional, and well-informed answers to their non-medical, product and logistical questions. The CC will work with the patient to educate on next steps required to gain and keep access to therapy. The CC will also use BioMarin approved educational materials to educate Patients/caregivers/clinic staff on the safe and effective use of BioMarin marketed therapies. The CC will work to maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy. The CC will work with numerous internal teams, including Sales, Market Access, Patient Services, Advocacy, and Marketing, to facilitate and improve patient access to insurance, medications, financial support, resources and more.

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In this role, the Senior Clinical Coordinator:Â

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• Works collaboratively within an account team, moving cases from referral to specialty pharmacy/wholesaler/clinic shipment to product start
• Works closely with clinics and patients in assigned geography along with BioMarin RareConnections (RC) personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections Â
• Secure written or electronic HIPAA consent for patients in the assigned geography
• Conducts ongoing education on disease and product administration technique to support safe and appropriate use of therapy at the patient/caregiver and clinic/infusion site level Â
• Educate the patient on BioMarin approved product coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for medication access
• Partner with FRMs to Investigate access challenges pre- and post-infusion and liaise with the providers and patients as needed to resolve issues.
• Coordinate with SPâ€s Nursing teams on securing nursing support for ongoing home infusion therapy
• Partner with Safety and PV and report AEâ€s and product complaints through medical information.
• Adhere to professional standards compliance guidance, policies and procedures, federal, state, and local requirements

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In addition to these responsibilities, Senior Clinical Coordinator demonstrates leadership formally and informally on the broader team and consistently delivers the following:

• Influence beyond their own geography and regular contributor to the advancement of cross functional teamsÂ
• Generation and communication of best practices and involvement in projects and initiatives that help shape strategy and implementation Â
• Uncovers obstacles and trends and create solutions that are widely adopted Â
• Contributes to regional and national assignments such as HUB training, Specialty Pharmacy education, field training, advocacy group alliance liaison, etc. Â
• Regularly takes on formal and informal peer leadership opportunitiesÂ

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Competencies Required

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• Excellent interpersonal communication skills. Advances patients†health journey through exceptional motivational interviewing and positive outcomes.
• Strong presentation skills. Ability to provide dynamic and engaging presentations to small and large groups
• An ideal team player who consistently demonstrates BioMarin Commercial values
• Action oriented, tenacious, and anticipating obstacles and leading solutions
• High business acumen and focused on customized value to all levels of customer (internal and external)
• Adaptability, consistently picking up on the need to change personal, interpersonal, and leadership behavior quickly
• Expert navigation of all systems and can align resources to action plans
• Requires travel, minimum of 50% travelÂ
• Should reside in California near major airport

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Experience and Education:Â

• 6+ years of pharmaceutical experience as a patient educator Â
• Education as an allied health care professional preferably BSN or advanced              practitioner Â
• Prior sales experience desired
• Experience working in a team environment and manage communications with cross functional partners
• Proficient in Microsoft Office and Salesforce.com
• Excellent written and verbal communication skills
• Ability and willingness to conduct field travel and travel to company meetings, patient homes, infusion sites and clinics. Estimated at 50%

Required:

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• Successful background check
• Valid Driverâ€s license and driving record

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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The salary range for this position is: $128,000 to $176,000. BioMarin considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.

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Recruitment Fraud Alert Notice

Please be aware of fraud or scams from individuals, organizations and/or internet sites claiming to represent BioMarin in recruitment activities. We have an established recruitment process which is required for all posted positions by BioMarin prior to issuing an offer of employment. This BioMarin process requires formal interviews conducted live with personnel representing BioMarin and never requires payments or fees from job applicants. BioMarin does not conduct interviews via texting tools such as RingCentral.

In the event you receive a suspicious email message about recruiting on behalf of BioMarin, unless it's from a BioMarin authorized recruiting partner, do not provide any personal information or pay any fees. Qualified and interested candidates should apply to current openings directly through this BioMarin website. BioMarin accepts no responsibility for any costs or charges incurred as a result of fraudulent activity.

If you have lost money or provided your personal identifying information, please contact your bank and report the matter to the FBI via www.ic3.gov. We would also suggest you notify your local police department and monitor your credit.

For more information on how to recognize and report phishing scams visit: https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams or https://consumer.ftc.gov/consumer-alerts/2023/01/looking-job-scammers-might-be-looking-you

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Applicant_accommodations@bmrn.com with your request.

This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

BioMarin Pharmaceutical does not accept unsolicited resumes from recruiters or agencies and we will not be responsible for any fees related to resumes that are unsolicited. We handle all recruiting through our Talent Acquisition team â€" please do not contact hiring managers directly. Agencies who wish to offer their services to BioMarin Pharmaceutical may contact us at talentacquisition@bmrn.com.

Applicants, please do not use this email address to submit resumes â€" if you do so, you will be redirected to apply through the website.

Click here to review "EEO Is The Law" poster. Click here to review the Pay Transparency Nondiscrimination Statement. Click here to review the Notification of Employee Rights under Federal Labor Laws.

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