Senior Facilities Services Specialist

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Senior Facilities Services Specialist

Chicago, IL

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SENIOR FACILITIES SERVICES SPECIALIST

About Cara Collective

Cara Collective seeks to fuel a courageous national movement to eradicate relational and financial poverty. Through our three entities - Cara, Cleanslate, and Cara Plus - we engage job seekers, employers, and other organizations across the country to break the cycle of poverty through the power and purpose of employment.

We believe there is an incredible untapped talent pool in our country, one comprised of people often experiencing homelessness and poverty. Our job is to unlock the strengths they already have and open new opportunities to gainful employment. We do this by taking the insights learned over the past 30+ years to prepare job seekers and equip other organizations and employers with practices to build a more inclusive economy.

To ensure that we are centering our work around the individuals and communities we serve, Cara Collective commits to taking an inclusive and equitably approach in all we do: in our program design, diverse representation in our staff, partnerships we choose to enter, and our external and internal communications and policies. We leverage our individuality and differences as a way of deepening community and expanding opportunity in and around our organization.

Discover the impact we are making and explore the impressive numbers behind our success at www.caracollective.org.

About the Cara Collective Operations Team

The Facilities, Administration and Operations Team is responsible for proactively creating a clean, safe and welcoming environment for staff, participants, volunteers and guests, and in providing support to other departments and participants in their functions to provide a unified approach to Facilities and Administration management. This is achieved through effective communication, collaboration, resourcefulness, and willingness to provide support wherever required.

About the Role

The Senior Facilities Services Specialist ensures smoothly-run day-to-day operations and assists in completing & coordinating custodial activities in compliance with the standards established by Cara Collective and regulatory agencies. The Senior Facilities Services Specialist is responsible for maintaining the cleanliness and safety of our downtown campus location by performing janitorial work, minor maintenance, painting, and by operating equipment, products, and techniques, including but not limited to vacuums, buffers, sweepers, chemicals, methods, and other duties as assigned.

Qualifications

We are excited to offer this opportunity for a mission-aligned, hands-on professional to join our team as a Senior Facilities Services Specialist. This role is ideal for someone who takes pride in maintaining clean, safe, and welcoming environments and enjoys supporting the day-to-day operations that keep an organization running smoothly.

The ideal candidate is dependable, detail-oriented, and thrives in a fast-paced, people-centered environment. They bring a proactive attitude to problem-solving and a collaborative spirit to teamwork-contributing not just to a tidy space, but to a culture of care and community.

Requirements

• Minimum of 3 years of custodial, janitorial, or facilities-related experience, or an equivalent facilities maintenance certificate or training program.
• Proven experience in janitorial or maintenance services, ideally in a professional or institutional setting.
• Ability to stand for prolonged hours and perform physical tasks such as lifting up to 50 lbs, stooping, climbing ladders, and using cleaning equipment.
• Strong organizational and communication skills.
• Fire safety and OSHA certifications preferred.
• Basic familiarity with Microsoft Office; knowledge of Salesforce or coaching/mentoring skills a plus.
• A positive, solution-focused mindset and the ability to work independently as well as collaboratively.

This is an exciting opportunity to help create and maintain the kind of space where Cara Collective's mission-to break the cycle of poverty through the power and purpose of employment-can truly thrive.

If you or someone you know is passionate about making sure people feel welcome, safe, and supported in their environment every day, we invite you to apply.

The Responsibilities of the Senior Facilities Services Specialist

Custodial (75%)

• Provide cleaning services for the downtown campus Monday through Friday of each week.
• Daily duties include: trash collection, vacuuming, mopping of tiled floors, dusting, cleaning of cafeterias, cleaning and deodorizing of restrooms, refilling restroom dispensers, cleaning of glass doors and partitions.
• Weekly and monthly duties include: washing walls and equipment, cleaning inside of windows, vacuuming upholstered furniture and wiping down furniture, computers and desk surfaces.
• Lead set up and breakdown of special events and room reservation need and returning common areas to normal setup post-event, including relocation of furniture.
• Act as a support for internal moves, special guest workers and new hires, including coordinating the reset of workstations after departures.
• Use and maintain assigned power equipment and hand tools; such as vacuums, brooms, mops, and squeegees.
• Move furniture, equipment, supplies and tools when applicable.

Maintenance (20%)

• Maintenance projects not limited to but including tightening of doorknobs/locks, troubleshooting basic plumbing issues in bathrooms, lighting, painting and touch up painting.
• Building new furniture and troubleshoot issues with office furniture/fixtures and escalate to Manager or external vendors when needed.
• Additional basic office repairs as assigned.

Administrative & Supervisory (5%)

• Serve as a backup liaison with building engineers, maintenance vendors and suppliers for facility-related services, filing work orders and following up on outstanding requests as requested by manager.
• Support and informally coach Transitional Workers to be successful in their work.
• Delivery of large mail items to teams.
• Assist with Salesforce Helpdesk Tickets by providing reports on open and closed tickets and check status with the appropriate employee, technician or vendor in a timely manner.
• Assist Manager with administrative projects.
• Responsible for Facility Cleaning Supplies inventory
• Serve as backup for Front Desk coverage as needed.
• Other special projects as assigned.

Reports To

Manager of Office Operations

Direct Report(s)

N/A

Workplace Type & Team Culture

Cara Collective has a strong team culture that values collaboration, communication, and camaraderie. We believe in the power of working together in person, which is why we expect our employees to be onsite at one of our Chicago-based locations multiple days each week. The exact number of onsite days per week may vary by role, employee tenure, and other factors. This commitment to in-person collaboration fosters a sense of belonging and teamwork among our employees, creating a supportive and dynamic work environment.

We consistently measure staff satisfaction through employee surveys and have found that year over year, the vast majority of staff agree that Cara Collective is a great place to work and grow. This high level of employee satisfaction reflects our dedication to creating a positive and fulfilling workplace for all members of our team.

Starting Pay Range

We take budget and starting salary very seriously. We market our roles and are using a salary analysis tool called Payscale and offer competitive, market-based compensation to all employees.

This position's expected starting pay range is $43,000 - $47,000 annually.

Benefits

Our comprehensive benefit package includes:

• Medical, Dental, Vision Plans
• Basic Life Insurance
• Long Term Disability
• Personal Technology Reimbursement
• Starting with 17 Vacation Days, 8 Sick Days,
• 14 Paid Holidays

Employee Paid Benefits

• Pre-Tax Medical Flexible Spending Account
• Pre-Tax Dependent Care Account
• Pre-Tax Transit & Parking Options
• Supplemental Life and AD&D Insurance
• Short-Term Disability Insurance
• 401(k) Retirement Plan (employer match up to 4% upon hire & immediately vested)

As of this posting, we annually review our benefit offerings to meet our employees needs and be competitive in the market. All listed benefits offerings a at the discretion of the employer.

Equal Opportunity Employer

Cara Collective is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Cara Collective does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please email us at jjones@carachicago.org if you require reasonable accommodation to complete this application.

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