Senior Facilities Manager

The Sr. Facilities Manager is responsible for the overall operation of our facility management services to multiple spokes and depots, including ensuring the safety and well-being of its employees, safeguarding company funds and property, and representing the company with respect to the client. This Sr. Facilities Manager ensures that established company goals are realized while maintaining client relations that will enhance future business and have total responsibility for managing all aspects of the contract.  

• Oversee all aspects of the client’s sites which include critical physical infrastructure.  

• Ensure that all work performed within mission critical space is done to high quality and without impact to internal/external customers. 

• Management of the team that includes the Facility Manager, Assistant Facilities Manager, Facilities Coordinator, Workplace Experience Coordinators, Building Engineers, and Technicians. 

• Oversee the development and accuracy of site-level operating procedures and other documentation. 

• Supervise and escalate as needed ABM’s response to after-hours emergencies at assigned facilities 

• Provides training and support and aims to expand the capabilities of operations staff.  

• Gives hands-on instructions in basic maintenance, safety, and troubleshooting procedures. 

• Demonstrates the proper use and care of tools.  

• Instills a high level of professionalism and directs the performance of contracted maintenance  

• Financial Management: Plans and forecasts budget for operation and maintenance, recommends and estimates facility repairs and improvements  

• Hazardous Materials: Complies with policy and audit standards for safe storage, usage and disposal. 

• Resolve all electrical, mechanical, BAS, BMS, and Fire Protection System issues while minimizing risk and business impact and communicating issues to management and customers in a timely manner. 

• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing. 

• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues. 

• Develops, plans, and implements annual shutdown programs for preventive maintenance activities. 

• Technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history.  

• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials. 

• Ensures projects are completed to the satisfaction of the client, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements  

• Ensure that ABM training expectations are met and audit the process monthly. 

• Identify, vet, and approve all sub-contractors who will perform work on-site. 

•  Ensure compliance of Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations 

•  Set, review, and approve employee work/PTO schedules; audit and process employee time and payroll. 

• Develop PM contract scopes-of-work, ensure contract terms are fulfilled. 

EDUCATION AND EXPERIENCE 

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical operations environments, preferred. 

• Minimum 5 years of facility management, plant operations, engineering or maintenance supervision experience preferred  

• Strong verbal and written communication skills to “C” level and below, including customers and vendors.  

• 5+ years of experience in a management position with 5 or more direct reports 

• Experience generating cost savings through multiple continuous improvement activities 

• Knowledge of CMMS (Computerized Maintenance Management System) experience 360 Facility, Maximo, etc., and Building Automation System (BAS Siemens’ Apogee, Johnson Metasys or Trane Tracer, preferred). 

• Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operational experience preferred. 

• Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals 

CERTIFICATIONS AND LICENSES 

• CPMM Certified Plant Maintenance Manager, CFM Preferred  

• Certified Facility Manager or other relevant certifications, preferred.  

KNOWLEDGE, SKILLS, AND ABILITIES 

• Proven budget and personnel responsibilities  

• Strong interpersonal, oral and written communication skills, including report writing ability. 

• Computer proficiency with MS Office and Outlook email 

• Working knowledge of purchasing and/or utilizing and managing subcontracts and vendors