Job Ref: JR-259
Location: 450 Brookline Ave, BOSTON, MA 02215
Category: Operations
Employment Type: Full-time
Work Location: Boston
Job Posting Location: Boston
Salary: $91,000.00 - $119,500.00 per year
Overview
The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization.
This position is funded through September 2028, with the potential for extension.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. We are united in our mission to conquer cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds and design programs to promote public health, particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, educate tomorrows physician-researchers, and work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
• Submits and resolves issues in accordance with DFCI issue management processes • Serves as the liaison to PeC for supported business area and participates in PeC BA meetings • The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization • Use a higher level of experience and the grasp of the big picture to handle more complex tasks • Provides guidance, training to the Associate Business Analyst • Recommends decisions and solutions to the team and Business Analyst Manager to present to PeC • Participates in vendor and user conferences as directed • Same responsibilities as Business Analyst Plus • Participate in developing and managing project plans for new applications and/or major upgrades • Plan and conduct user acceptance testing of complex functionality upgrades and fixes • Assist in the guidance, training of Associate and Business Analysts • Research, coordinate, and complete special projects as necessary • Works with other DFCI and PeC teams to research issues and develop solutions, including assessing impacts to other areas • Maintain and promote best practices procedures which follow the business unit framework that guide how applications are supported, configured, upgraded, tested, and used • Provide backup support as necessary for key business operational responsibilities • Manages implementation of decisions and solutions with the team • Supports Credentialed Training activities as needed
Knowledge, Skills, and Abilities Required
• Excellent multi-tasking skills • Strong communication and written skills • Take charge individual • Ability to initiate and implement cost-saving ideas • Detailed experience and knowledge of the business unit being supported • Experience maintaining relationships with internal and external customers • Strong analytical and problem-solving skills
Minimum Job Qualification
• The position prefers a Bachelors degree in Business, IT, or Healthcare or a minimum of 5 years of related work experience • Candidates must have at least 5 years of relevant experience, including revenue cycle experience with healthcare finance systems • Proficiency in PC applications such as Microsoft Office and Visio is required, along with a strong understanding of workflows relevant to the supported business team • Experience in developing and integrating business processes is essential • Epic certifications are preferred or must be obtained as per program requirements
Supervisory Responsibilities
None
Patient Contact: None
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEO Poster
Pay Transparency Statement
The hiring range is based on market pay structures with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidates relevant experience, skills, and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
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