Experience with responsible use of enterprise AI tools such as Microsoft 365 Copilot, GitHub Copilot, and agentic patterns to improve individual and team efficiency, accuracy, and consistency across automation, orchestration, and daily engineering tasks through custom agents and shared prompt repositories. Experience in converting raw platform data points into insights for identifying & communicating potential issues, cost-effective solutions, or proactive platform actions to meet predicted just-in-time business needs during normal operations and DR situations.