Role Summary
We are seeking a Senior Mac Systems Engineer to support and enhance a large scale enterprise Mac environment consisting of more than 2,000 devices. This individual will play a key role in endpoint engineering, device management, security compliance, automation, and the delivery of modern workplace technologies.
The ideal candidate is highly hands on with Jamf, Intune, macOS administration, and scripting. Working within a security focused environment, you will partner with infrastructure, security, architecture, and support teams to engineer scalable endpoint solutions, deploy applications, maintain device compliance, and improve operational efficiency across the organization.
Key Responsibilities
Administer and support a large enterprise Mac environment with more than 2,000 endpoints
Engineer, build, test, and deploy macOS packages using Jamf, Intune, and related endpoint management platforms
Create and maintain automated deployment solutions and self service offerings for end users
Provide advanced troubleshooting and resolution for complex Mac, endpoint management, and security related incidents
Review and respond to ServiceNow tickets related to Mac administration and endpoint services in a timely manner
Partner with security teams to maintain compliance and support technologies including Entra ID, endpoint security tools, antivirus solutions, and Zscaler
Develop scripts and automation solutions using Bash, Python, or similar technologies to improve operational efficiency
Create technical documentation, endpoint reports, and knowledge resources to support Help Desk and operational teams
Key Requirements
5+ years of experience administering Jamf, Intune, or other MDM platforms supporting enterprise Mac environments
Experience managing large scale Mac deployments supporting 2,000+ devices in a corporate environment
Strong hands on experience building, packaging, testing, and deploying macOS applications and endpoint configurations
Advanced scripting experience with Bash, Python, or similar automation technologies
1+ years of experience working with Identity and Access Management concepts and technologies, including Entra ID
Experience supporting endpoint security, device compliance, authentication, certificate management, and security incident response
Knowledge of enterprise security technologies such as Zscaler, antivirus platforms, and modern endpoint protection solutions
Experience working with ServiceNow and structured IT service management processes
Strong troubleshooting skills with the ability to evaluate complex technical issues and recommend practical solutions
Ability to prioritize work effectively based on business impact and criticality
Excellent communication, collaboration, and stakeholder management skills
Self motivated professional who stays current on emerging technologies and industry best practices
Why Join This Opportunity
Join a highly visible team within a security focused organization
Influence endpoint strategy and engineering decisions across a large enterprise environment
Work with modern endpoint management and security technologies
Collaborate with experienced infrastructure, architecture, and cybersecurity professionals
Play a key role in enhancing security, compliance, and user experience at enterprise scale