Administrative Skills, Automation, Best Practices, Business Development, Consulting, Enterprise Applications, Financial Services, Identify Issues, Microsoft Exchange Server, Microsoft Office, Mortgage, Process Development, Process Flow, Professional Services, Requirements Management, Software Design, Testing, Willing to Travel
Overview
Job Purpose
The ICE Mortgage Technology's Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization's best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.
Responsibilities
- Design, build and deliver solutions for customer's critical business functions
- Adhere to and promote best practices and design guidelines
- Utilize ICE Mortgage Technology's solutions automation to streamline customer processes
- Identify project issues and risks, then present alternatives and solutions to resolve them
- Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions
- Maintain relevant expertise in the mortgage industry
- 25% to 50% travel availability during specific project phases
Knowledge and Experience
- Mortgage Banking or Financial Services Technology experience required
- Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required
- Encompass experience required
- Encompass Administration experience preferred
- Implementation of enterprise software experience preferred
- Strong Microsoft Office Solutions preferred
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
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Intercontinental Exchange Inc