Senior Employee Relations Specialist

Senior Employee Relations Pay $22.00 - $26.00 3yrs of Employee Relations experience

The Senior Employee Relations Specialist is a critical member of the Human Resources team, responsible for leading and resolving complex employee relations matters across the company. This role provides day-to-day oversight to the Employee Relations team, ensuring consistency, fairness, and legal compliance throughout all disciplinary and performance-related processes. The supervisor serves as a strategic partner to managers and leaders, delivering expert coaching, supporting policy interpretation, and mitigating organizational risk while maintaining a commitment to a positive and respectful workplace

• Lead, coach, and support the Employee Relations team to ensure high-quality, consistent case handling.
• Deliver engaging training on HR policies, employee relations best practices, and workplace compliance topics.
• Provide strategic counsel to leadership regarding employee development, accountability, policy interpretation, and riskmitigation.
• Conduct and oversee thorough investigations involving harassment, discrimination, retaliation, policy violations, workplacesafety concerns, and other complex ER issues.
• Facilitate mediation and conflict-resolution meetings, applying sound judgment to achieve fair, timely, and effectiveoutcomes.
• Review, evaluate, and approve disciplinary actions including written warnings, suspensions, and terminations to ensurealignment with policy and employment law.
• Identify trends in employee relations cases and recommend proactive interventions, training, or process improvements.
• Prepare clear, comprehensive documentation and ensure all sensitive matters are handled with the utmost confidentialityand professionalism.
• Serve as a liaison with HR partners, legal counsel, and operations leaders to promote consistency and supportorganizational goals.
• Act as a trusted advisor to managers and leadership on matters involving performance management, conflict resolution,attendance, conduct, and compliance.
• Demonstrate a year-over-year reduction in employee relations issues escalating into formal investigations through earlyintervention and proactive coaching.
• Ensure 100% of cases contain complete documentation, including case notes, supporting evidence, and finalizedsummaries.
• Deliver ER training and policy education within established timelines and consistently achieve strong participant feedback.
• Maintain SLA compliance for investigation response times, case progression, and case closure

EXPERIENCE:

• Strong experience in a Human Resources role with an emphasis on employee relations, investigations, or compliance.
• Advanced knowledge of federal, state, and local employment laws and HR compliance standards.
• Proficiency in Microsoft Office Suite, with strong skills in Microsoft Excel for reporting and case analytics.
• Professional HR certification preferred (PHR, SHRM-CP, or equivalent).PHYSICAL DEMANDS & WORKING CONDITIONS:The physical demands described here are representative of those that must be met by an employee to successfully perform theessential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle,or feel, reach with hands and arms, and talk or hear. The employee frequently is required to walk and climb or balance. Theemployee is frequently required to sit, stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and/ormove up to 25 pounds and, on rare occasions, move more than 100 pounds. Specific vision abilities required by this job include closevision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.COMPETENCIES

(Knowledge, Skills & Abilities):

• Exceptional verbal and written communication skills, with the ability to interact effectively with employees, managers,executives, and legal advisors.
• Strong leadership and team-development abilities, with experience coaching and mentoring others.
• Ability to de-escalate high-stress or emotionally charged situations with professionalism and composure.

BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See https://www.bgsf.com/ai-notice for more details.