Senior Dynatrace Engineer

InterSources Inc.

Atlanta, GA

Apply

JOB DETAILS

SKILLS

Amazon Web Services (AWS), Analysis Skills, Artificial Intelligence (AI), Atlassian JIRA, Bash Scripting, Cloud Applications, Cloud Architecture, Cloud Computing, Communication Skills, Computer Science, Continuous Improvement, Cross-Functional, DNS (Domain Name System), Data Analysis, Database Middleware Software, Detail Oriented, ERP (Enterprise Resource Planning), Employee Orientation, Financial Services, GCP (Good Clinical Practices), Healthcare, ISO (International Organization for Standardization), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Response, Information Technology & Information Systems, Information Technology Consulting, Information/Data Security (InfoSec), International Electro-Technical Commission (IEC), Internet Security, Linux Operating System, Load Balancing, Microservices, Microsoft Windows Azure, Microsoft Windows Server, Needs Assessment, Online Marketing, Oracle, People Management, Performance Analysis, Performance Metrics, Problem Solving Skills, Quality Assurance, Reporting Dashboards, Root Cause Analysis, Scripting (Scripting Languages), Service Level Agreement (SLA), ServiceNow, Software Development, Software as a Service (SaaS), System Integration (SI), Systems Engineering, Systems Reliability, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Trend Analysis, User Experience Design (UXD), User Interface Design, VMWare, Virtualization, Web Programming, Windows PowerShell, Writing Skills

LOCATION

Atlanta, GA

POSTED

10 days ago

Title: Senior Dynatrace Engineer
Location: Atlanta GA 30308
On-site/Remote/Hybrid: Hybrid
Duration: 12 Months
Interview Process: Webcam or In-Person
No of submissions: 2
No of Positions: 1

Under limited supervision, coordinates, designs, implement and manage and maintain monitoring solutions for the organization including server and cloud services monitoring. Onboard/configure all applications into the Dynatrace monitoring tool for use.

Job Description:
State Agency: Georgia Dept. of Transportation

Job Summary:
Under limited supervision, coordinates, designs, and secures computer databases to store, track, and maintain a large volume of critical business information. Serves as highest advanced-level subject matter expert, providing authoritative guidance for professional staff. May also serve in a lead role. Collaborate with cross-functional teams to automate monitoring, troubleshoot performance bottlenecks, and research for Root Cause Analysis (RCA) across hybrid, multi-cloud, and microservices architectures. This is for the INET Program.

Monitoring & Observability:
- Configure, maintain, and optimize monitoring solutions using Dynatrace.
- Enable end-to-end visibility across infrastructure, systems, and applications.
- Develop dashboards, alerts, and health checks to ensure system health and reliability.
- Monitor service performance and availability and set alert thresholds to minimize false positives.
Infrastructure Systems Monitoring:
- Monitor Windows/Linux servers, virtual environments, and cloud platforms (AWS, Azure, GCP).
- Support monitoring of databases, middleware, and network components.
- Collaborate with infrastructure and cloud teams to identify trends and capacity needs.
- Proactively identify and resolve issues before they impact production.
Application Monitoring:
- Use Dynatrace to monitor application performance and transaction flows.
- Support synthetic monitoring and real user monitoring.
- Work closely with application teams to ensure comprehensive monitoring coverage.
- Assist in troubleshooting performance issues at both the application and system level.
Incident Support:
- Participate in incident response efforts related to performance and availability.
- Provide monitoring insights during troubleshooting and root cause analysis.
- Identify and close monitoring gaps.
Continuous Improvement:
- Enhance monitoring standards and documentation.
- Recommend improvements to monitoring configurations and alert strategies.
- Support integration of monitoring tools with IT Service Management (ITSM) platforms.

Requirements:

Education: Bachelor's degree in information systems, Computer Science, or equivalent experience.
Experience:
- 5+ years in systems engineering, infrastructure support, or monitoring roles.
- 5+ years of hands-on experience with Dynatrace or similar APM tools.
Technical Skills:
- Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP).
- Basic networking understanding (DNS, TCP/IP, load balancing).
- Experience with scripting or automation tools like PowerShell or Bash (preferred).
- Familiarity with Kubernetes or container monitoring.
- Experience with ITIL practices and regulated industries (e.g., healthcare, financial services).
Soft Skills:
- Strong troubleshooting and analytical skills.
- Effective communication and collaboration across teams.
- Detail-oriented with a proactive mindset.

Skills:
Demonstrate ability to effectively communicate verbally and in writing with all levels of staff and management Required 5 Years
Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP). Required 5 Years
Experience with scripting or automation tools like PowerShell or Bash (preferred). Required 5 Years
Basic networking understanding (DNS, TCP/IP, Load balancing). Required 5 Years
Experience migrating from Dynatrace Managed to SaaS Required 5 Years
Knowledge of recommending baseline monitoring thresholds, KPI;s and SLA's Required 5 Years
Familiarity with enterprise log analysis frameworks and tools like Jira or Service Now. Required
5 Years
Exposure to AWS Solution Architect Professional Certification (Preferred). Required 3 Years

About Us:
InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

About the Company

InterSources Inc.

It’s all about harnessing the real power of data. InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.

Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real-time data analytics empower Corporations and end-users using Softwares like Tableau, Business Objects, MicroStrategy, etc.

In the process, we have enabled companies to use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Computer/IT Services

FOUNDED

2007

WEBSITE

https://www.intersourcesinc.com/

Senior Dynatrace Engineer

InterSources Inc.

Atlanta, GA

About the Company

InterSources Inc.

Similar Job Searches