Senior Director Support Operations

Infor Inc

  • Atlanta, GA
  • 8 days ago

    Highlights

    You will operate as a key leader within the Americas region and the global Customer Support function, partnering with Product, Development, Customer Success, and Professional Services to deliver consistent, high-quality outcomes for Infor's customers. You will drive operational excellence, deepen technical leadership, and own the end-to-end support experience for a defined set of products and industries across the Americas region.

    Numbers & Facts

    LocationAtlanta, GA

    Description

    At Infor, we are building the next generation of Customer Support and are looking for a Senior Director to help shape it. This is not just a people management role. You will drive operational excellence, deepen technical leadership, and own the end-to-end support experience for a defined set of products and industries across the Americas region.

    You will operate as a key leader within the Americas region and the global Customer Support function, partnering with Product, Development, Customer Success, and Professional Services to deliver consistent, high-quality outcomes for Infor's customers.

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