Micro Center logo

Senior Director, Store Design & Development

Micro Center

  • Hilliard, OH
  • 7 days ago

    Highlights

    Provide leadership and direction to the Store Design, Construction Management, Fixture Procurement, and Space Planning teams by establishing goals, developing talent, allocating resources, and driving accountability for results. Champion continuous improvement and innovation across store design and development, identifying opportunities to improve processes, reduce costs, accelerate project delivery, enhance store functionality, and support future store concepts.

    Numbers & Facts

    LocationHilliard, OH
    IndustryRetail
    Company Size1,500 to 1,999 employees
    Year Founded1979
    Websitehttp://www.microcenter.com/

    Description

    Joining Micro Center means more than working in retail-it's an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

    ABOUT THE ROLE

    Micro Center is seeking a Senior Director, Store Design & Development to lead the strategy, planning, design, and execution of new stores, remodels, and store optimization initiatives. This leader will oversee the rollout of Micro Center's Store of the Future format while driving continuous improvement across the existing store portfolio.

    The Senior Director will lead the store design and development teams and provide strategic oversight of store layouts, space productivity, fixtures, signage, branded environments, project quality, schedules, and budgets. The role will partner closely with Merchandising, Operations, and other business leaders to ensure the store environment enhances the customer experience, supports the Micro Center brand, and drives strong business performance.

    This position reports directly to the CFO/COO.

    WHAT YOU'LL DO

    • Provide strategic leadership for Store Design & Development, establishing the vision, standards, priorities, and long-range direction for new stores, remodels, space optimization, and fixture planning.
    • Direct the planning, design, and construction of new stores and remodels, ensuring projects are delivered in alignment with approved scope, budget, schedule, quality standards, and design intent.
    • Oversee relationships with architects, engineers, general contractors, consultants, fixture manufacturers, and other external partners to ensure effective project execution and timely resolution of significant issues.
    • Provide leadership and direction to the Store Design, Construction Management, Fixture Procurement, and Space Planning teams by establishing goals, developing talent, allocating resources, and driving accountability for results.
    • Lead cross-functional alignment with Merchandising, Visual Merchandising, Store Operations, Marketing, Finance, and IT to ensure store environments support merchandising strategies, operational needs, and the customer experience.
    • Provide strategic oversight of space planning and allocation, including branded vendor environments and store-in-store concepts, using performance data and customer insights to maximize productivity across the store footprint.
    • Oversee project financial performance, including capital planning, budgeting, forecasting, value engineering, vendor RFPs, and actions necessary to achieve project and financial objectives.
    • Champion continuous improvement and innovation across store design and development, identifying opportunities to improve processes, reduce costs, accelerate project delivery, enhance store functionality, and support future store concepts.
    • Travel as needed to support new store openings, remodels, project reviews, vendor relationships, and other business priorities.

    WHAT WE'RE LOOKING FOR

    • Bachelor's degree or equivalent professional experience required.
    • 15+ years of progressive experience in retail store design, construction, space planning, development, or a related field.
    • Demonstrated experience leading large-scale, big-box retail construction and remodel projects.
    • Proven experience building, leading, and developing high-performing teams.
    • Strong leadership skills with the ability to establish priorities, set clear goals, and drive accountability across multiple functions and projects.
    • Demonstrated ability to lead through change, manage competing priorities, and operate effectively in a fast-paced environment.
    • Strong business acumen with experience managing project budgets, capital expenditures, vendor relationships, and negotiations.
    • Proven ability to partner with and influence senior internal stakeholders, external partners, consultants, and vendors.
    • Working knowledge of AutoCAD, Microsoft Office, and other relevant design and project-management tools.
    • Experience supporting customer-focused retail environments through store design, space planning, merchandising, and visual presentation.

    Benefits That Support Your Growth and Well‑Being

    At Micro Center, we're committed to taking care of our associates so they can thrive-both at work and in life. Our comprehensive benefits package includes:

    • Medical, Dental & Vision Coverage for regular full‑time associates
    • Competitive Employee Discount, including our Friends & Family Discount Program
    • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
    • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
    • 401(k) Retirement Plan with Company Match to help you plan for the future
    • Industry‑Leading Vendor and Company Training to build your skills and product expertise
    • Clear Career Growth and Advancement Opportunities across the organization

    Why Micro Center

    Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades-and it's what makes Micro Center a truly exceptional place to build your career.

    Micro Center is an Equal Opportunity Employer.

    About Company

    About Us

    MICRO CENTER is the nation’s leading computer and electronic device retailer! Our technology super store has an industry-leading 40,000+ selection of premier products and the most knowledgeable staff in the business. Founded in 1979 in Columbus, Ohio, we have grown steadily and profitably to a nationwide presence. Our brick-and-mortar stores attract a wide range of customers – from casual to tech-savvy – with highly trained associates who offer technical solutions in an immersive shopping environment. The recipient of many “Best of” and “Reader’s Choice” awards across the country, Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on selection, service and pricing!

    Technically, Your Best Career Move Ever

    OUR STORES:
    There's nothing small about the way Micro Electronics sets up shop. The company sells computers and consumer electronics through more than 25 Micro Center stores in 16 states and an e-commerce site. The stores, which span up to 60,000 sq. ft., stock more than 40,000 products, including desktop and notebook computers from major makers (such as Apple, HP) and Micro Electronics' own WinBook and PowerSpec brands. Micro Electronics' computers are built by its International Products Sourcing Group (IPSG), which also supplies discounted computer gear.
    Micro Center stores cater to tech enthusiasts with "Build Your Own" departments – which allow customers to assemble their computers from scratch – and "Knowledge Bars" up front where customers can speak with technicians. The chain distinguishes itself from its big-box competitors by stocking a wider assortment of products and employing a knowledgeable sales force.

    HISTORY SNAPSHOT:
    Founded in 1979 in Columbus, Ohio, Micro Center has been extremely successful and profitable for nearly 40 years in an industry that constantly undergoes rapid change. Micro Center locations exceed computer superstores in floor space, product selection and range of services. Micro Center is the store based on knowledge: a technical retailer designed to satisfy the needs of dedicated computer users.
    Our stores are arranged so that both novice and experienced computer customers can find what they need, with the right level of assistance, at a cost competitive with any other option. Micro Center is both big and specialized, which means customers can gravitate to the level of assistance they want.

    By pioneering its approach to selling personal computers, Micro Center has achieved strong relationships with product manufacturers and an understanding of what its customers need and want. From its early beginnings, Micro Center has grown to over one billion dollars per year in sales, serving customers from coast to coast. By delivering the best technology products and more of them, along with the long dedication to the computer industry, Micro Center will continue to be the technology customer’s One-Stop Shop.

    CAREERS AT MICRO CENTER = MEANINGFUL WORK

    At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Micro Center's well-traveled promotion paths are examples of how hard work, loyalty, competitive spirit, and unwavering commitment to the customer take you and your career to new places.
    • Associate training: Our associates take over 225,000 courses annually, in addition to monthly vendor onsite training.
    • Leadership Development Program: Our associates, supervisors and managers are offered the opportunity to further develop their skills and grow their careers through our LDP training courses and mentoring.
    • Junior Buyer & Corporate Trainee Program: Our associates have the opportunity to bring their talents to Home Office. Once they have been employed for two or more years in our stores, they can apply for the Micro Center Junior Buyer & Corporate Trainee Program. This program shows Micro Center’s commitment to growing talent from within.
    Look at these testimonials from our previous Junior Buyers.

    “To say the Junior Buyer program is thorough is an understatement. I’ve learned so much about the company and how it operates. It has truly been an eye opening experience learning how all the departments of the company work together. Going through the program with other Junior Buyers was a great help too. It allowed us to learn from one another and work together on projects throughout the course of the program. It’s been very challenging, but is by far the best career decision I’ve ever made.” – D.F

    “The Junior Buyer development program has been an exciting and challenging journey. It has given me the opportunity to see how our company operates at every level and provided me with the insight and tools to be a successful buyer. I’m grateful for the experience and excited to use everything I’ve learned to help our company grow.” – Z.S.


    BENEFITS & WELLNESS:
    Micro Center offers a balance between personal and professional interests, competitive pay, an employee discount on merchandise, and a high-quality, competitive benefits program that is designed to be flexible in nature and comprehensive in scope. All associates who work on a full-time basis (at least 30 hours per week) are eligible to participate in our cafeteria benefits plan on the first of the month following 60 days of active service. Flexible schedules and tuition reimbursement are great benefits for our student or part-time workers as well! Micro Center is committed to supporting health and wellness goals for our associates by providing resources such as a monthly wellness newsletter, discounted gym memberships, wellness contests and challenges, exercise equipment for personal use, and much more!

    OUR LEADERS:
    Richard Mershad, President/ CEO
    John Noble, Chief Financial Officer
    Warren Beneson, Chief Merchandising Officer
    Peggy Wolfe, Chief Operating Officer

    Together, these senior executives comprise over 100 years of combined retail experience.

    Similar Jobs

    See more jobs