Senior Director of Dental Operations

Senior Director of Dental Operations

Department: Dental

Employment Type: Full Time

Location: Festus - Truman Boulevard

Description

Lead Dental Operations. Develop Teams. Expand Access to Quality Care.

As Senior Director of Dental Operations, you'll provide strategic and operational leadership across dental services within an assigned region, supporting teams, strengthening workflows, and advancing quality, productivity, and performance. Working closely with the VP of Dental Operations and other dental leaders, you'll help create consistent, efficient operations while supporting an exceptional experience for patients, providers, and team members.

As a private nonprofit FQHC and CCBHO serving rural communities, we're committed to creating greater access to healthcare and building healthier communities. In this role, you'll have the opportunity to make a meaningful difference while helping dental teams thrive.

This is a great opportunity for someone who:

• Enjoys leading and developing teams across multiple locations.
• Brings strong dental operations experience and a passion for continuous improvement.
• Can translate organizational goals, performance data, and operational needs into practical action.
• Thrives in a collaborative leadership environment and enjoys partnering across clinical, operational, and administrative teams.
• Is energized by the opportunity to strengthen access to dental care in rural communities.
• Values accountability, regulatory compliance, operational excellence, and a strong team culture.

Key Responsibilities

• Provide leadership, coaching, supervision, and professional development for assigned dental teams.
• Partner with dental leadership to advance departmental goals related to quality, productivity, financial performance, and patient experience.
• Strengthen operational workflows, processes, and systems across assigned sites, identifying opportunities for continuous improvement.
• Monitor key performance indicators, operational reports, budgets, productivity, and outcomes to identify opportunities and guide improvement.
• Support compliance with applicable regulatory, safety, infection control, grant, and operational requirements.
• Partner with clinical, billing, and administrative teams to support effective operations and sustainable performance.
• Oversee operational resources, including purchasing, inventory, and other site needs.
• Support dental workforce recruitment, onboarding, development, and retention.
• Build and maintain strong relationships with dental schools and other community or professional partners as applicable.
• Contribute to organizational committees, initiatives, and strategic priorities.
• Serve as a visible, collaborative leader who promotes a culture of service, accountability, and continuous improvement.

Requirements, Skills, Knowledge and Expertise

• High School/GED required

• Advanced degree in a health-related field preferred

• At least five (5) years dental experience required if High School/GED is the highest degree obtained

• At least three (3) years supervisory experience and clinical experience preferred

• Working knowledge of all aspects of dental operations including regulatory requirements preferred

• Experience in dental operations start-up preferred

• A valid, unrestricted driver's license and agency established minimum automobile coverage required

• You're a people-centered leader who enjoys helping teams grow, succeed, and deliver excellent service.

• You're comfortable balancing strategic thinking with hands-on operational leadership.

• You use data and performance insights to identify opportunities and make thoughtful decisions.

• You communicate clearly, build trust, and collaborate effectively across disciplines and locations.

• You're adaptable and confident navigating change, solving problems, and improving systems.

• You value equitable access to healthcare and are inspired by the opportunity to support communities where access to care can be limited.

• You connect with our mission: Inspire Hope. Promote Wellness.