Senior Director of Career Connections

• Provide strategic vision and leadership for all Career Connections programs and services.
• Develop and implement long-term plans that align with agency priorities, community workforce needs, and emerging employment trends.
• Drive innovation and continuous improvement across all workforce development initiatives.
• Serve as a member of the agency's senior leadership team and contribute to organization-wide planning and decision-making.
• Advance the JCC's mission through programs that promote career readiness, employment opportunities, economic mobility, and community impact.
• Identify opportunities for program growth, expansion, and diversification of funding sources.

• Directly supervise the Director of CRED and the Director of Community Workforce.
• Foster a culture of accountability, collaboration, innovation, professional growth, and high performance.
• Conduct regular supervision meetings, performance evaluations, coaching, and professional development activities.
• Ensure effective staffing structures and succession planning throughout the department.
• Promote collaboration among staff across programs to ensure seamless participant experiences and service delivery.

• Oversee all workforce development, career readiness, training, internship, employment, and job placement programs within the Career Connections portfolio.
• Provide executive oversight of Community Workforce programs, CRED, and the UJA-funded Keystone initiative.
• Ensure programs meet or exceed contractual outcomes, performance targets, and quality standards.
• Monitor participant outcomes, program effectiveness, and impact metrics.
• Utilize data to inform decision-making, program enhancements, and strategic growth opportunities.
• Promote best practices and innovative workforce development models that respond to emerging labor market demands.
• Ensure services are responsive to the unique needs of diverse populations, including the observant Jewish community served through Keystone.

• Develop, manage, and monitor departmental budgets across multiple funding streams, including city, state, federal, foundation, corporate, UJA, and other private funding sources.
• Ensure responsible fiscal stewardship and accountability for all departmental resources.
• Collaborate with finance staff to monitor expenditures, revenue, forecasting, and budget performance.
• Identify and pursue new funding opportunities, grants, partnerships, and revenue-generating initiatives.
• Ensure all financial reporting requirements are completed accurately and timely.
• Maintain oversight of contractual deliverables and performance measures across all funding sources.

• Ensure compliance with all contractual, regulatory, agency, and funding requirements.
• Oversee program audits, monitoring visits, reporting processes, and quality assurance activities.
• Maintain strong internal controls and operational systems that support compliance and accountability.
• Ensure accurate and timely submission of all programmatic and fiscal reports.
• Develop systems to continuously evaluate program effectiveness and participant outcomes.

• Maintain a strong understanding of social services systems, benefits, and community resources that support workforce development participants.
• Work collaboratively with the agency's Social Services Department to identify and address environmental and socioeconomic barriers that may impede participant success, including housing instability, food insecurity, financial hardship, transportation challenges, childcare needs, and other social determinants.
• Develop integrated service strategies that connect participants with supportive services to improve retention, program completion, and employment outcomes.
• Ensure Career Connections staff maintain strong referral pathways and collaborative relationships across agency departments.
• Promote a holistic, participant-centered approach that supports long-term economic stability and self-sufficiency.

• Serve as a key ambassador for the JCC within the workforce development ecosystem.
• Develop and maintain strong relationships with government agencies, funders, educational institutions, employers, workforce development organizations, faith-based organizations, community partners, and other stakeholders.
• Represent the agency at community meetings, conferences, workforce councils, advisory boards, and public events.
• Cultivate employer partnerships that create career pathways and employment opportunities for participants.
• Strengthen relationships within the observant Jewish community and other key constituencies served by the department.
• Enhance the visibility and reputation of the Career Connections department throughout Staten Island and the greater New York City region.

• Work closely with program directors, agency leadership, and cross-departmental teams to maximize participant success and organizational impact.
• Collaborate with Social Services, Older Adult Services, Education, Youth Development, and other agency departments to create integrated service pathways.
• Support agency-wide initiatives, strategic priorities, accreditation efforts, and special projects as assigned.
• Serve as a leader and champion of the JCC's mission, values, and commitment to community impact.

• Master’s Degree required.
• Minimum of seven (7) years of progressively responsible leadership experience in workforce development, nonprofit management, social services, human services, education, or related fields.
• Minimum of three (3) years of supervisory experience managing staff.
• Demonstrated experience overseeing government-funded programs and contracts.
• Experience managing complex budgets and multiple funding streams.
• Proven track record of partnership development, stakeholder engagement, program growth, and community collaboration.
• Experience working with diverse populations and addressing barriers to employment through supportive service models preferred.

• Knowledge of social services systems and community resources that support workforce development participants.
• Exceptional leadership, organizational, and strategic planning skills.
• Strong fiscal management, budgeting, and contract administration capabilities.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to analyze data and utilize outcomes to drive program improvements and strategic decision-making.
• Demonstrated ability to build and sustain productive relationships with funders, employers, government agencies, community partners, and other stakeholders.
• Strong problem-solving, decision-making, and project management skills.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Commitment to diversity, equity, inclusion, community engagement, and participant success.

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