Senior Director of Ambulatory Operations - Penn Presbyterian and Outpatient Centers

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Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board

Senior Director of Ambulatory Operations - Penn Presbyterian and Outpatient Centers

Job ID: 349223

Category: Management/Leadership

Work Type: FT

Location: Philadelphia, PA, United States

Work Schedule: 40 hours per week

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life\'s work?

Senior Director, Ambulatory Operations - Cardiology

Penn Presbyterian Medical Center

Summary

Penn Presbyterian Medical Center is seeking a dynamic Senior Director of Ambulatory Operations to lead Cardiology practice operations across 10 locations in Pennsylvania and New Jersey. This executive leader will oversee a network of more than 60 providers, 130 FTEs, and approximately $21 million in revenue while driving operational excellence, patient experience, financial performance, and strategic growth.

Partnering closely with physician leaders, hospital executives, and regional stakeholders, the Senior Director will advance Penn Medicine\'s mission of delivering exceptional, patient-centered cardiovascular care across both hospital-based and outpatient settings.

Key Responsibilities

• Provide strategic and operational leadership for regional Cardiology practices, ensuring high-quality, patient-centered care and strong business performance.
• Lead and develop a high-performing management team, fostering collaboration, accountability, and employee engagement.
• Oversee daily operations, staffing, patient access, patient experience, and financial performance across multiple sites.
• Partner with physician and hospital leadership to implement strategic initiatives and support regional growth objectives.
• Drive improvements in operational efficiency through performance analytics, process optimization, and data-driven decision-making.
• Ensure alignment with Penn Medicine standards, policies, and quality goals across all practice locations.
• Lead initiatives related to patient satisfaction, access improvement, quality outcomes, and workforce engagement.

Qualifications

Required

• Bachelor\'s degree or equivalent combination of education and experience.
• 10+ years of progressive healthcare operations experience.
• 5+ years of leadership experience managing large teams and complex healthcare operations.
• Valid driver\'s license and ability to travel regularly throughout the region.

Preferred

• Master\'s degree (MHA, MBA, or related field).
• Experience leading multi-site physician practices or ambulatory operations.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life\'s Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Current UPHS-paid Employees must CLICK HERE to apply on the Internal job board

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