Senior Director, Business Solutions
Role Type: Full Time
Location: Remote
NO SPONSORSHIP PROVIDED
Senior Director, Business Solutions
Location: United States
Industry: Healthcare
Employment Type: Full-Time
Search Partner: Recruit22
Position Overview
Recruit22 is partnering with a leading healthcare organization to identify a Senior Director, Business Solutions who will lead the enterprise Business Systems Analysis function and strengthen the connection between business strategy, operations, and technology.
This leader will serve as a key partner across clinical, operational, financial, technology, and data teams, ensuring strategic priorities are translated into well-defined solutions and successfully executed initiatives.
The Senior Director will establish the governance, standards, methodologies, and operating model needed to take initiatives from business need and requirements through solution delivery, adoption, and measurable business value.
This is an opportunity for a senior leader who combines healthcare business knowledge, technology acumen, Business Systems Analysis leadership, transformation experience, and strong executive communication skills.
Key Responsibilities
Business Systems Analysis Leadership
- Lead and develop the enterprise Business Systems Analysis function supporting clinical, operational, financial, technology, and corporate teams.
- Establish standards for requirements elicitation, business process analysis, solution definition, documentation, testing, and implementation readiness.
- Build a BSA organization capable of deeply understanding business workflows and translating business needs into actionable technology and process requirements.
- Improve the consistency and quality of business requirements, process maps, user stories, acceptance criteria, functional specifications, and solution assessments.
- Strengthen collaboration among business stakeholders, technology teams, data teams, vendors, and program leadership.
- Evolve the BSA function beyond requirements gathering toward process optimization, automation, digital enablement, and measurable business outcomes.
Business & Technology Partnership
- Serve as a senior liaison between business and technology leadership.
- Partner with clinical, operational, financial, technology, and data leaders to define complex business problems and develop scalable solutions.
- Translate enterprise strategy into executable initiatives, roadmaps, and technology-enabled business capabilities.
- Identify opportunities to simplify workflows, reduce operational friction, and improve organizational performance.
- Ensure technology investments remain directly connected to business objectives and measurable outcomes.
Enterprise Transformation
- Lead complex, cross-functional initiatives involving business processes, enterprise applications, clinical systems, data, automation, and digital capabilities.
- Establish repeatable approaches for enterprise transformation and continuous improvement.
- Partner with operational leaders to redesign workflows for greater efficiency, scalability, and consistency.
- Identify appropriate opportunities for automation and AI-enabled solutions.
- Establish mechanisms for measuring outcomes and realized value after implementation.
Governance & Executive Leadership
- Establish clear decision rights, governance forums, escalation paths, and accountability across major initiatives.
- Facilitate portfolio reviews and executive steering discussions.
- Provide leadership with clear visibility into priorities, risks, dependencies, investment decisions, and execution.
- Identify cross-program dependencies and proactively address barriers.
- Create an operating rhythm connecting strategy, prioritization, execution, adoption, and business outcomes.
Change Management & Adoption
- Embed organizational change management into major programs and technology implementations.
- Develop stakeholder engagement, communication, training, deployment, and adoption strategies.
- Establish measures for adoption, utilization, operational performance, and realized value.
- Ensure new technology and processes become embedded into day-to-day operations.
People Leadership
- Lead, coach, and develop Business Systems Analysis professionals and leaders.
- Establish clear roles, expectations, career paths, and professional development frameworks.
- Build a culture centered on accountability, collaboration, transparency, execution, and measurable results.
- Align BSA resources with the organization's highest-priority initiatives.
Required Qualifications
- Bachelor's degree in Business, Information Technology, Healthcare Administration, Engineering, or a related discipline.
- Progressive leadership experience across Business Systems Analysis, Business Solutions, Technology, or Enterprise Transformation.
- Demonstrated experience leading complex, cross-functional business and technology initiatives.
- Experience establishing or maturing BSA practices, including requirements management, process analysis, solution definition, testing, and implementation.
- Experience leading and developing managers and senior-level professionals.
- Strong executive communication, stakeholder management, and presentation skills.
- Ability to translate complex operational challenges into actionable business and technology solutions.
- Demonstrated success driving organizational change, adoption, and measurable business outcomes.
Preferred Qualifications
- Experience within a healthcare provider, payer, dialysis, value-based care, or other regulated healthcare environment.
- Experience with enterprise clinical, operational, financial, revenue-cycle, or digital platforms.
- Large-scale technology modernization or digital transformation experience.
- Exposure to automation, analytics, AI-enabled solutions, and emerging technologies.
- Experience establishing portfolio governance and value-realization frameworks.
- PMP, Prosci, Lean/Six Sigma, CGEIT, or similar professional certifications.
What Success Looks Like
The successful leader will create a connected operating model that moves initiatives from business strategy all the way through measurable outcomes:
Business Strategy → Demand & Intake → Business Analysis → Prioritization → Solution Definition → Delivery → Adoption → Measured Business Value
This is not simply a senior Business Analysis leadership position. The differentiator is end-to-end ownership of the front end of the transformation lifecycle, ensuring the organization is solving the right problems, defining the right solutions, prioritizing effectively, and ultimately delivering measurable value.
Why This Opportunity
This role offers the opportunity to shape an enterprise Business Solutions capability and influence how a major healthcare organization approaches transformation, technology investment, operational improvement, automation, and AI.
Recruit22 is managing this search on behalf of our client. Qualified candidates are encouraged to apply confidentially.
About Recruit22
Recruit22 is a healthcare technology executive search and strategic staffing firm specializing in connecting healthcare organizations with hard-to-find technology, transformation, data, and business leadership talent.