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Senior Director for Operations, Quality, and Compliance (SDOQC)

Temple University

Philadelphia, Pennsylvania

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JOB DETAILS
SALARY
$124,630–$150,000
SKILLS
Accreditation Standards, Analysis Skills, Auditing, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Data Analysis, Higher Education, Internal Audit, Interpersonal Skills, Leadership, Maintain Compliance, Operational Strategy, Operations Planning, People Management, Performance Analysis, Performance Reviews, Process Improvement, Project/Program Management, Quality Management, Regulations, Regulatory Compliance, Risk Management, Strategic Planning, Team Lead/Manager, Team Player, Time Management
LOCATION
Philadelphia, Pennsylvania
POSTED
6 days ago
Temple University's Medical Education division is searching for a Senior Director for Operations, Quality, and Compliance (SDOQC)!

Become a part of the Temple family, and you will have access to the following:
Full medical, dental, and vision coverage
Paid time off
11 Paid Holidays
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

Salary Grade: T29

Learn more about the "T" salary structure here: https://careers.temple.edu/sites/careers/files/documents/T_Salary_Structure.pdf
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.
Pay Range: $124,630-$150,000 annually

Position Summary
The Senior Director for Operations, Quality, and Compliance (SDOQC) serves as the school wide administrative and strategic leader for quality, regulatory compliance, and accreditation across all LKSOM campuses, including the primary North Philadelphia campus and all regional and affiliate sites. This role operates in close partnership with executive leadership to set vision, drive strategy, and ensure the integration of quality and compliance practices across the institution's educational and operational infrastructure.

The Senior Director provides overarching leadership for the development, implementation, and continuous refinement of institutional policies, procedures, and performance assessment frameworks. This position is accountable for establishing a comprehensive quality management system that includes audit functions, risk mitigation strategies, data analytics, and continuous improvement initiatives, ensuring alignment with LCME standards and all applicable federal, state, and accrediting body requirements. As the institutional lead for accreditation, the Senior Director oversees all aspects of LCME preparation and ongoing compliance, including directing the Institutional Self-Study process, coordinating cross-functional committees, managing timelines, and ensuring the accuracy and completeness of all required submissions. The role maintains deep subject matter expertise in accreditation standards and serves as the primary advisor to senior leadership on emerging regulatory risks and opportunities.

In collaboration with Senior Associate Deans and departmental leadership, the Senior Director drives strategic and operational planning for quality and compliance across the Department of Medical Education. This includes leading enterprise-wide initiatives to embed a culture of quality, advancing process improvement efforts, developing and executing corrective action plans, and ensuring measurable outcomes across all programs and campuses. The role also ensures timely and accurate submission of all required reports and data to accrediting bodies, including LCME and AAMC, and partners with academic and administrative units to sustain accreditation readiness and institutional excellence.

Required Education and Experience

Master's degree and at least 2 years of directly related experience in a higher education and/or medical education environment. An equivalent combination of education and experience may be considered.

Required skills and abilities:

• • Regulatory Knowledge:

Deep understanding of LCME standards, relevant laws, regulations and guidelines, and other industry-specific rules.

  • Leadership and Project Management:
Ability to lead and direct teams, oversee complex programs, and influence stakeholders across different departments.

  • Analytical and Investigative Skills:
Strong ability to conduct internal audits, investigate incidents, evaluate findings, and develop effective corrective actions.

  • Strategic Thinking:
Capacity to contribute to the organization's strategic planning by proactively assessing the compliance culture and identifying opportunities for improvement.

  • Interpersonal and Communication Skills:
Excellent communication skills for collaborating with diverse teams, providing guidance to staff, and reporting to senior leadership.

This position requires a background check.

This position is ass

About the Company

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Temple University