Senior Director, Experience Planning

Agency:

Hearts & Science

Job Function:

Media

Job Subfunction:

Media Planning and Buying

Job Description:

Overview

As the Planning Lead on the account, you are responsible for the creation of the strategic direction a brand will take in communications to achieve their business goals. You are responsible for helping to strategize, produce and interpret the key cultural, consumer and category signals required to design the best possible holistic connections plan to deliver on client objectives. This work should be held up as best practice both within the agency and externally.

You have a passion for people, brands, ideas and a constant curiosity for not just how creative and media can interact together in more cohesive way, but how brands can use media to behave differently. You believe that brands can & should mean something in the world, and are driven by the desire to understand how data translates into meaningful consumer behaviors and actions. As a result, you think of communications across the full ecosystem of paid, owned and earned connection points, creating consumer experiences that are consistent and cohesive with the strategic direction.

Qualifications

10+ years in integrated comms or planning role in media, creative, innovation or communications discipline (digital, content, invention, social, activation)

5+ years of previous experience managing and leading integrated teams

Ability to think differently: creative & adaptive, entrepreneurial, independently minded; deeply immersed in cultural understanding and driven by a desire to know more the world / to better understand people's motivations & behaviors in the shifting landscape

Exceptional interpersonal and communication skills, with the ability to articulate persuasive and cohesive presentations and points-of-view that ultimately close the sale

Knowledge and understanding of client business/current issues and marketplace trends/emerging trends

Track record of strength in business development and financial account growth

Ability to foster an optimal environment for idea generation and creative innovation

Demonstrated experience with Consumer Research and Tracking data both quantitative and qualitative

In-depth experience with integrated marketing programs including strategic development, analysis and implementation

Relationship builder, with a demonstrated strong written communication, project management, presentation and interpersonal skills

Ability to work in a fast-paced ambiguous environment to meet deadlines

Creative problem solver with an entrepreneurial spirit

Responsibilities

Maintaining excellent client relationships & understanding of the clients' key business and challenges

Being considered a valuable contributor during client meetings with the ability to challenge others' opinions in the right forum/manner

Delivering innovative thinking that inspires leading edge solutions and award-winning breakthrough work - best in class work as standard (internally & externally)

Arming the client team with knowledge & expertise to speak confidently about the strategic direction where required

Measurable client & strategy business KPIs

Identify, develop & oversee the delivery of unique and innovative strategies to deliver the client's desired results

Translate complex client asks and deliverables into simple and cohesive stories that are easy to digest and sells our thinking in the best light possible

Demonstrate a good understanding of consumers & their behaviors, uncovering new opportunities for brand growth

Clearly demonstrate how the strategy delivers on the business need and focus on results and measurement

Bring fresh thinking & inspiration into the Strategic Process to help the teams springboard to better Strategic thinking

Deliver executable, relevant, on brand platforms/rally cry with the potential for fame/award entry

Write cohesive communications architectures that deliver on the platform/ rally cry and give guidance for how the brand will behave in the world

Train, guide & assist the Strategy & Client teams in development and packaging of ideas

Positively collaborate with IAT and independent creative partners, contributing to their/our client work

Use qualitative and quantitative comms channel & cultural tool research to develop applicable insights into the consumer connection with the brand

Lead ideation team sessions in conjunction with the planning team and relevant disciplines to generate creative & compelling communications ideas

Business Growth:

Contribute to new business success (local market)

Participation in new business as required, leading Strategy

Identify and contribute to new ways to grow organic client business by upselling and cross-selling agency product

Possess an unparalleled understanding of agency product and the intersection with the strategic discipline

California: $120,000.00-$230,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.