Senior Director, Corporate Partnership Operations

At Feed the Children, we recognize the value of outstanding people, and we are looking for compassionate changemakers to join our team. We pride ourselves on cultivating a collaborative workplace where employees experience productive and rewarding employment and feel engaged in our mission to end childhood hunger. Our passionate team shares a deep sense of purpose, and we dream big to solve complex problems and create positive impact in communities around the world.

Feed the Children is recognized by Candid with its Platinum Seal of Transparency and is accredited by the BBB Wise Giving Alliance. The organization has received a 4-star rating from Charity Navigator and is consistently recognized on the Forbes Top 100 Charities list.

We are currently in search of a Senior Director, Corporate Partnership Operations to join our Corporate Partnerships team! The Senior Director, Corporate Partnership Operations provides people leadership and strategic direction for the operations team, including oversight of processing of all in-kind donations, coordination with logistics and inventory management and compliance with the organization's gift acceptance policy. The position is also responsible for pursuing new innovations such as leveraging continuous improvement techniques, AI and other tools to increase team efficiency and effectiveness, identifying new pathways for in-kind shipping and cold storage and expanding our strategies to be inclusive of our global footprint to maximize our mission impact. The Senior Director has responsibility for a portfolio of over $120+M in gift-in-kind product annually.

Note: The ideal candidate for this position will work hybrid from our corporate office in Oklahoma City, OK, however all qualified candidates will be considered nationwide.

Job Requirements:

Education

Bachelors degree (BA, BS) or equivalent with emphasis in business, communications, or another related field is preferred.

Experience

• 10+ years of progressive experience in corporate partnerships, corporate sales/business development or operations, including senior-level responsibility for year-over-year revenue growth, especially for consumer packaged goods or donated products.
• Demonstrated people-management experience, including hiring/onboarding, coaching and development, goal setting, and performance management.
• High proficiency in operational excellence, ensuring consistent project management, documentation of plans, deliverables, and outcomes with accuracy and accountability.
• Experience setting strategy and assigning/aligning responsibilities based on team capacity, strengths, and client needs; able to establish clear expectations, timelines, and standards across the team.
• Experience forecasting revenue; able to translate revenue/activation plans into operational requirements and proactively mitigate delivery risk.
• Experience leading continuous improvement projects (e.g., Kaizen) that deliver measurable outcomes (e.g., cost savings, time, etc.)
• Proven success overseeing multiple workstreams simultaneously while coordinating across internal teams; able to create alignment and efficiencies that improve implementation outcomes at scale.
• Able to guide and elevate work produced by team members.
• Strong negotiation, influence, and conflict-resolution skills; able to navigate complex stakeholder environments with professionalism and executive presence.
• Proficiency in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, Teams and SharePoint required
• Any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of this job may be considered

Essential Functions:

Strategy and Planning

• Lead strategy development for the Corporate Partnership Operations team, document annual plans, budgets and KPIs; collaborate cross-functionally to ensure alignment with key stakeholders including Corporate Partnerships, Logistics and Inventory Management, Marketing and Communication, Finance and others.
• Collaborate with VP, Corporate Partnerships and Cause Marketing to build annual and multi-year GIK budget and growth plans, revenue and expenses, based on organizational growth and impact strategies.
• Partner with US Mission impact to forecast program implementation support and needs tied to partner commitments; coordinate with Marketing & Communications, Finance, and Operations to anticipate constraints, align resources, and mitigate delivery risks as needed.
• Identify areas of opportunity for continuous improvement and increasing operational efficiency while not sacrificing effectiveness. Leverage lean six sigma, KAIZEN or other tools (including technology) to streamline workflows and operations to save time, resources and ultimately drive impact.
• In partnership with stakeholders including Corporate Partnerships and Logistics/Inventory Management, identify key projects for innovation including increased third-party donated services (e.g., shipping, cold storage) and build strategies to support and implement.
• In partnership with VP, Corporate Partnerships and Cause Marketing, develop international GIK strategy, tactics and processes with International Operations
• Identify emerging donated product industry trends, that help inform fundraising opportunities for Feed the Children the Children. Help to educate the full corporate partnership team on best practices in securing donated products through developing training and sharing trends.

Portfolio Management

• Responsible for oversight of the donated product portfolio that supports Feed the Children's community partner network, with a portfolio of $120+M in GIK. Focus portfolio growth on products that align with beneficiary needs and scaling program impact strategies.
• Lead team in stewarding and growing the organization's gift in kind fundraising approach; set portfolio strategy, engagement standards, and expectations for results.
• Ensure the team maintains documented renewal plans, timelines, and solicitations in the CRM; coach account planning discipline and drive execution that grows gifts-in-kind (GIK) revenue and always sets the stage for future cash growth potential.
• Ensure all partner activities/results are monitored and reported in a professional manner to internal and external stakeholders.
• Monitor assignment of inbound donor inquiries to ensure alignment with gift acceptance policy and overall organizational goals and objectives.

Operational Fulfillment

• Oversee donation processing and fulfillment, activation, and reporting, ensuring high-quality delivery, clear internal ownership, and a consistent partner experience from commitment through closeout.
• Ensure monthly, quarterly and annual budget and KPI reporting is accurate and timely.
• Collaborate to create alignment and efficiencies for partnership implementation by establishing playbooks, timelines, and cross-functional routines that improve speed, quality, and consistency across the portfolio.
• Serve as operations lead on cross-functional team investigating all product diversions and product security issues.
• Provide guidance and insights into new reporting and inventory technologies as needed (e.g., inventory management system, financial systems).

Leadership and Team management

• Carry out supervisory responsibility in accordance and compliance with policies, procedures and applicable laws including: goal setting, coaching and development; training in job skills; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems; hiring/onboarding as needed, and creating a culture of accountability, collaboration, and continuous improvement.
• Model best practices in donor and stakeholder relationship management and execution.

Additional Responsibilities

• Maintain regular attendance and punctuality which are critical in order to complete the day-to-day tasks of this position.
• Carries out supervisory responsibility in accordance with policies, procedures and applicable laws including: training in job skills; planning, assigning and directing work; evaluating performance; addressing complaints and resolving problems.
• Establish an environment of high performance and continuous improvement that values learning, a commitment to quality, welcomes and encourages collaboration, and fosters both intra and inter-departmental dialogue and respect.
• Model the type and level of behavior, professionalism and personal leadership that is in accordance with the values of the organization.
• Domestic travel required up to 15%.
• Attend relevant and key Feed the Children campaign and organizational events as necessary.
• Support events as assigned and perform other related duties as required.
• Perform other related duties as required.

About Feed the Children:

As a leading anti-hunger organization, Feed the Children is committed to ending childhood hunger. For children everywhere, we believe that having enough to eat is a fundamental right.

Feed the Children is a global movement focused on ending childhood hunger in the U.S. and around the world. Working alongside communities, we provide food, essentials, and opportunities to children and families who need them most so every child can survive and thrive.

We are committed to helping families experiencing hunger and hardship so children have what they need to stay healthy, learn, and grow. By uniting people and inspiring action, we work to create a world where no child goes to bed hungry. Compassion has no borders. We believe that every child deserves a chance to thrive.

Our Values:

We are driven by a shared sense of PURPOSE. At Feed the Children, our commitment to the mission is at the heart of what we do and fuels our collective impact in the communities where we serve.

We cannot achieve our bold vision without our talented PEOPLE. We are passionate about fostering a best-in-class workforce that is engaged, respected, and empowered to deliver results.

We believe in CURIOSITY and continued learning. Success requires a culture of discovery, curiosity and continued learning to expand our knowledge, seek new perspectives and challenge the status quo.

We know COLLABORATION is the only way to end childhood hunger. We cannot succeed alone. It will take all of us - our employees, donors, partners, volunteers - working together to accomplish our ambitious goals.

We DREAM big. When we work together, we collectively reimagine what is possible. We dream big to solve complex problems and create deep impact in communities around the world.

We VALUE every donor. We respect our donors' intentions and promote responsible stewardship of the resources they entrust to us.

Join Feed the Children and help create a world where no child goes to bed hungry.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Feed the Children is an equal opportunity employer. All qualified candidates will receive consideration for positions without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, political affiliation, pregnancy, military and/or veterans' status, genetic characteristics, marital status or any other considerations made unlawful by applicable state, federal, or local law. Feed the Children welcomes and encourages applications from persons with physical and mental disabilities and will make every effort to reasonably accommodate the needs of those persons. Additionally, Feed the Children strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. Feed the Children expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that Feed the Children work is carried out in honest and fair methods, in alignment with the Feed the Children safeguarding and associated policies.