Providence Health & Services logo

Senior Director Clinic Operations - Heart and Vascular

Providence Health & Services

  • Seattle, WA
  • 2 days ago
  • $79.52–$127.13 Per Hour

Highlights

Requsition ID: 464714 Company: Swedish Jobs Job Category: Patient Care (Non-Acute) Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3908 ADMINISTRATION WA 3 Address: WA Seattle 550 17th Ave Work Location: Swedish Cherry Hill 550 17th-Seattle Workplace Type: Hybrid Pay Range: $79.52 - $127.13 Leadership & Collaboration: Build relationships across regions, divisions, executives, physicians, stakeholders, and teams while supporting leadership success and organizational performance.

Numbers & Facts

LocationSeattle, WA
IndustryHealthcare Services
Salary$79.52–$127.13 Per Hour
Company Size500 to 999 employees
Year Founded1859
Websitehttp://www.providence.org/

Description

Description

Calling All Esteemed Leaders! Are you a nursing leader who is passionate about highly reliable care, performance improvement, Are you a strategic healthcare operations leader who excels at executive partnership, organizational priorities, operational performance, and complex initiatives? Do you thrive in highly collaborative environments where strategy, execution, relationship building, and operational excellence come together to advance organizational goals? If so, we invite you to explore this leadership opportunity with Providence.

The Role

Oversees the executive operations and priorities for the Puget Sound Physician Enterprise (PSPE). Works directly with PSPE Chief Executive Officer (CEO) and executives to define goals and plan objectives within region. Along with the CEO, is responsible for setting expectations in the areas of medical quality, service access, utilization, finance, productivity and operational excellence. Supports the CEO in improving and maintaining service above areas.

Represents the region in organizational projects, committees and initiatives. With the CEO, is responsible for implementing the organizational, strategic and financial goals in PSPE. Optimizes services to achieve the highest levels of patient satisfaction and successfully manages to organizational benchmarks.

Routinely provides supervision to achieve a corporate vision; performing liaison activities with executives and stakeholders. Performs ongoing performance assessment, research and development of new capabilities, and systematically applying knowledge for success. Anticipates service needs and proposes alternative solutions. Tactfully communicates sensitive information. Oversees Sr. Program Manager and assists in professional growth.

What You''ll Do

  • Manages and leads initiatives across PSPE as directed by the CEO, including key strategic initiatives, operational efforts and business functions.

  • Lead teams to meet goals and deliver outstanding results around operations, quality, finance, growth and service.

  • Serve as a leader and mentor to direct reports overseeing work assignments, performance, and alignment of strategic priorities.

  • Identify and address issues that serve as barriers to team/organization creating systems and processes to streamline operations.

  • Review internal and external communications which may include reports, presentations, speeches, etc. for CEO.

  • Strategically manage CEO''s time, working with assistant, to evaluate opportunities and determine fit with priorities.

  • Monitor regional metrics, objectives and standards. Identify areas where organization needs to direct focus. Revisit areas regularly and evaluate progress.

  • Create and maintain cross-regional relationships to enable leadership success.

  • Review CEO schedule to ensure leader has all information needed to be as productive as possible.

  • Monitor information flow to ensure CEO''s involvement in projects or decision-making process is at the right moment.

  • Oversee meeting cadence for the PSPE ensuring time is well spent and objectives are achieved.

  • Oversee high-profile projects/initiatives as needed.

  • Work closely with regional leaders on operational issues and priorities.

  • Serve as a member of Executive Team for PSPE. Direct, coordinate and/or participate in various committees as needed in order to promote the strategic and operational goals of organization. Collaborate with colleagues from other divisions within organization for purpose of furthering goals and objectives.

  • Direct and administer assigned functions to ensure high quality, cost-effective patient services, which meet or surpass regulatory standards. Develop, modify and implement standards, policies, procedures and protocols in collaboration with leaders.

  • Evaluate organization structure, reporting relationships and position incumbents to ensure high standards of performance are obtained. Assure optimum organizational performance by meeting goals and projections; providing timely and accurate data as requested; and maintaining compliance with all Federal, State and local laws.

  • Build effective partnerships with key business and organizational leaders, users and vendors.

  • Facilitate communications among affected groups required to implement and support region.

  • Take strategic approach to planning/managing. Balances short and long term requirements and resource allocation.

What You''ll Bring

Education & Credentials

  • Bachelor''s Degree in Business, Information Systems, or related field.

  • Master''s Degree in Business, Information Systems, or related field (preferred).

Experience & Expertise

  • 5 years of experience in project management roles within large/complex healthcare organizations.

  • 5 years of experience in healthcare operations leadership role.

  • 5 years of experience in financial business management and strategic development.

  • Change management capabilities and consulting/project management/coordination capabilities.

  • Successful program/initiative development, execution and optimization.

  • Provide executive-level support to top decision-makers and project managers.

Professional & Leadership Capabilities

  • Highly developed leadership, management, interpersonal, team and communication skills necessary to interact effectively with key executives, physicians and other personnel.

  • Proven track record of building successful and sustaining important relationships and influencing stakeholder groups.

  • Proven ability to communicate with diverse audiences around highly confidential/sensitive information. Ability to effectively communicate (written/verbal).

  • Successful management of complex issues and matters, with a sensitivity for building strong relationships, buy-in and stakeholder investment.

  • Assertive and creative in problem solving, self-directed and able to work under pressure and continuing change.

  • Ability to independently plan and organize to meet long term (6 months - 1 year) scheduling and logistical needs.

  • Ability to work in a high volume environment while maintaining high quality standards.

Why Join Us?

  • Executive Partnership: Work directly with the PSPE Chief Executive Officer and executive leaders to advance organizational, strategic, financial, and operational priorities.

  • Strategic & Operational Impact: Lead key initiatives, operational efforts, business functions, and high-profile projects across the Puget Sound Physician Enterprise.

  • Performance & Service Excellence: Support medical quality, service access, utilization, finance, productivity, patient satisfaction, and operational excellence.

  • Leadership & Collaboration: Build relationships across regions, divisions, executives, physicians, stakeholders, and teams while supporting leadership success and organizational performance.

Ready to Shape the Future of Healthcare?

If you are a healthcare operations leader with experience in project management, financial business management, strategic development, and executive partnership, we encourage you to apply and help advance the strategic and operational goals of Providence''s Puget Sound Physician Enterprise.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve.Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists offour days onsite, one day remote and live within a reasonable commuting distance to the ministry or service area they support and lead.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate''s placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 464714 Company: Swedish Jobs Job Category: Patient Care (Non-Acute) Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3908 ADMINISTRATION WA 3 Address: WA Seattle 550 17th Ave Work Location: Swedish Cherry Hill 550 17th-Seattle Workplace Type: Hybrid Pay Range: $79.52 - $127.13 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

About Company

Our Mission is more than just words.

About Us

As the third largest not-for-profit health system in the United States, we are committed to providing for the needs of our communities – especially for those who are poor and vulnerable – across Alaska, California, Montana, Oregon and Washington.

Our system includes more than 82,000 caregivers (all employees) serving in a diverse range of ministries from birth to end of life, including acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, supportive housing and education.

Where we serve

We operate 34 hospitals, 600 physician clinics, 22 long-term care facilities, 19 hospice and home health programs and 693 supportive housing units in 14 locations. Our health plan serves our caregivers and other large employer groups covering 513,000 members.

On any given day, we care for more than 1,200 people in our long-term care settings, more than 4,000 in our hospitals and more than 15,000 in our clinic settings. Daily, we serve more than 7,000 people in our many home health and palliative care programs and almost 800 in supportive housing. We touch more than five times as many lives in non-acute settings as we do in the traditional hospital setting.

A tradition of caring for everyone

When the Sisters arrived in the Pacific Northwest in 1856, they came to answer a call for help from a new pioneer community. What they found were many communities in need of service, and so with dedication to the Mission and collaboration with like-minded partners, their ministry grew to what is now a five-state health system.

Providence Health & Services continues a tradition of caring that the Sisters of Providence began more than 158 years ago. The cornerstone of our Mission is to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

We believe making a difference is one of our greatest rewards.

Caring is what we do.

Our benefits help us care for our employees and their families by supporting their wellness and providing tools that promote financial security and professional growth.*

Benefits:

  • Medical, dental and vision insurance coverage that start on your first day
  • Retirement program that helps you prepare for your future
  • Life and AD&D insurance
  • Health Reimbursement and Savings Accounts (HRA, HSA, FSA)

Well-being:

  • Health assessment and personal coaching to help you meet your goals
  • Incentives for participation in healthy activities
  • Caregiver Assistance Program (for employees) offering work/life services, resources and expertise when you need it
  • Weight management, tobacco cessation and diabetes programs

Work/Life Balance:

  • Volunteers in Partnership program to match you with volunteer opportunities that support our communities
  • Support for life events such as birth, adoption, marriage or other changes to your family
  • Ergonomics and injury prevention to promote safe work environments
  • Paid time off
  • Disability benefits

Career and Development:

  • Tuition reimbursement to support your education as you tackle your career goals

Awards and Recognition

Healthcare Excellence

We are deeply honored that Providence facilities have been distinguished with national awards and certifications. At Providence Health & Services, our dedication to excellence is evident in the service our people demonstrate every day. Here, you’ll find an environment built on the core values of respect, compassion, justice, excellence and stewardship. They are at the heart of everything we do...and others have noticed.

JD Power and Associates Distinguished Hospital Award for Service Excellence  '100 Best Companies to Work For' -Oregon Business magazine  Cardiac Surgery Excellence Award

'100 Best Companies for Working Mothers' Award  Magnet Hospital for Excellence in Nursing Services - American Nurses Credentialing Center (ANCC)  Five-Star Hospital Award

'100 Top Hospitals' - Solucient  Award of Excellence in Healthcare Quality - Qualis Health  Thomson Reuters '100 Top Hospitals' Award

'Washington's 100 Best Companies' - CEO magazine  'Distinguished Hospital Clinical Excellence 2017

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