Senior DevOps Engineer

About PayZen

PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.

About the Role

As a Senior DevOps Engineer, you will be a key contributor to our infrastructure strategy, focusing on AI-driven: automation, stability, and performance across cloud environments.
You will drive best practices in CI/CD, configuration management, and monitoring.

In this role, you will report to the Director of DevOps,collaborating closely with Engineering teams. This position is based in our San Francisco headquarters with in-office days on Mondays, Tuesdays, and Thursdays.

This is an exciting opportunity to be part of a mission-driven organization poised for significant growth.

Responsibilities

• Design, deploy, and manage highly available, scalable infrastructure using Kubernetes and Docker across public cloud (AWS, GCP)

• Develop and maintain robust Configuration Management solutions (Terraform) for consistent environment provisioning and management.

• Implement and manage CI/CD pipelines to facilitate rapid, reliable, and automated software releases.

• Administer and troubleshoot operating systems, encompassing Linux

• Implement and optimize observability practices using monitoring tools like Prometheus for logging, tracing, and alerting.

• Automate repetitive tasks and system operations using scripting languages, primarily Bash and Python.

• Collaborate closely with development, data, and security teams to ensure infrastructure supports product requirements and compliance standards.

• Participate in an on-call rotation to ensure service reliability and responsiveness to incidents.

Requirements

• 5+ years of professional experience in a DevOps, SRE, or infrastructure engineering role.

• Deep expertise in containerization and orchestration, specifically Kubernetes (design, deployment, and troubleshooting) and Docker.

• Strong proficiency in managing Cloud infrastructure Cloud (AWS, GCP)

• Comfortable building with LLMs as infrastructure tools (Bedrock/Claude agents, MCP)

• Extensive experience with monitoring and observability platforms (tools like Prometheus/Grafana, New Relic)

• 2-3 years of experience in with cloud platforms like AWS/GCP/Azure

• Solid understanding of Web Servers, Networking, Load Balancers, Nginx, etc.

• Proficiency in scripting languages like Bash, Python or equivalent.

Why PayZen?

• An opportunity to positively affect the lives of thousands of patients

• A chance to join a high-growth company at an early stage

• Contribute to the development of a product that revolutionizes medical payments in ways never seen before

• Become a key member of a collaborative, high performing team, shaping its growth and success

• Competitive pay, benefits and stock options