| Location | San Jose, CA |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1991 |
| Website | https://www.hcltech.com/ |
Job Description
Senior Developer - Post Silicon Validation
Others, British Columbia
Job Summary
The Developer Success Solutions (DSS) team provides development support to software engineering community by managing, maintaining, and troubleshooting internal software applications and tooling. This role is critical in ensuring engineers have the resources and assistance needed to deliver high-quality products efficiently.
Key Responsibilities
Roles and ResponsibilitiesSupport & TroubleshootingRespond to and triage support questions and requests from engineers.Extract and analyze information from log files and other sources to debug issues, identify owners, and determine root causes.Manage and escalate complex support queries, leveraging advanced data tools for in-depth analysis to resolve issues quickly, especially those impacting ML model development cycles.Tooling & AutomationDevelop basic tools, scripts, and test cases to improve the speed and quality of support.Create debugging scripts and documentation to automate and accelerate support responses.Provide actionable feedback to engineering teams to enhance product reliability and performance.Documentation & CollaborationCollaborate with technical writers to improve documentation in areas covered by support.Contribute to product development by providing insights and suggestions for the product roadmap.Reporting & InsightsProduce regular reports for leadership, summarizing program performance and support metrics.Offer data-driven insights and recommendations to inform product development and strategic decisions.
Skill Requirements
Required Skills & QualificationsProgramming Experience3-8 years of hands-on experience in software development using at least two of the following languages: C++, Java, or Python, including development of small to medium-sized applications.Front-End TechnologiesExperience with at least one front-end web technology (e.g., React, Angular, Vue.js) is preferred.Systems & Databases2-3 years of experience working with databases and Linux environments.Application/Dev SupportPrior experience in application or development support is a plus.Machine Learning & AIBasic understanding of machine learning models and common algorithm types.1-2 years of hands-on experience in at least one area of ML model lifecycle (design, implementation, deployment, training, or testing).Familiarity with high-level building blocks of AI implementation.
Other Requirements
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Information at a Glance
Why HCLTech?
At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
Employee Strength : 223,000 on March 31, 2025
Countries of Operation : 60 Countries
Consolidated Revenues: US $13.8B ,for 12 months ending March 2025
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.