Senior Designer - Social, Healthcare and Public Entities Tech

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, well provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, youll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

You will provide user-centered design and oversight for complex and innovative products across digital and analog touchpoints, including web, mobile and tablet experiences.

You will join our Social, Healthcare and Public Entities (SHaPE) Tech team in the U.S., supporting multiple client engagements. This team of technologists is passionate about creating the very best products for McKinsey consultants, software engineers and data scientists. You will create simple, intuitive and attractive interfaces that engage users, help them achieve their goals and map clearly to business, user and technical requirements. Acting as an advocate for the end user, you will advise product teams on how design decisions shape product vision, user experience and usability. You will often own multiple projects at the same time with the support of other designers and development teams, while remaining hands-on throughout discovery, design, development and launch.

You will design and execute qualitative and quantitative research programs, individually or with senior colleagues, to generate insights that inform product strategy and the design process. You will create professional-quality deliverables that clearly communicate UX strategy, design rationale and research findings, including work plans, research protocols, personas, use cases, user flows, workflows, wireframes, prototypes, page maps, product specifications and other design documentation.

You will partner closely with product managers, consultants, designers, developers and architects to create innovative digital solutions, drive decisions with data, track issues, estimate resource needs and schedules, and ensure design specifications are implemented effectively despite system complexity or constraints. You will oversee and mentor UI/UX designers through key steps of the design process, contribute to workshops and design sprints, and help create, adopt and improve design practices, patterns and guidelines. As needed, you will lead internal initiatives and specific workstreams that advance the Design discipline in alignment with the practice vision.

• Degree in a relevant field, or equivalent experience, such as information science, human-computer interaction, interface design or a related discipline
• 5+ years of relevant UX/UI, product design or related experience
• Experience planning and conducting qualitative and quantitative user research across the product development lifecycle
• Ability to shape product strategy and vision, then translate it into actionable, buildable design solutions
• Adaptability to new tools, systems and ways of working required to meet product and initiative needs
• Proficiency with modern design, prototyping, research and collaboration tools such as Figma, Sketch, InVision, Miro, Adobe Creative Suite, Jira and related platforms
• Strong command of UX methods and deliverables, including design thinking, concept sprint facilitation, user research, competitive analysis, heuristic evaluation, personas, scenarios, user flows, information architecture, wireframes, prototypes, QA testing, visual design and specification documentation
• Familiarity with Agile and Lean ways of working, as well as foundational web technologies such as HTML and CSS
• Willingness to travel and co-locate as needed