Senior Data Scientist, NAS Discovery and Returns

Do you thrive in generating actionable insights at scale from complex datasets? Can you use data to look around the corners of a business and guide leaders on impactful business decisions? The Shop and Keep Data and Science team builds internet-scale shopping intelligence that helps Amazon customers find what they want with ease and give them the right information to make confident and lasting purchases. Our work powers customer experiences across Amazon.com surfaces, including Search, Product Detail Pages, Recommendations and Ads.

We are looking for an experienced Senior Data Scientist to lead high visibility science initiatives that guide the business and ensure quality of our shopping intelligence signals. This role will focus on Data Science and Analytics related to signal quality evaluation, impact measurement, and delivering business insights. The role requires deep technical skills, strong business acumen and a deep analytical background to provide actionable data-driven insights and decision support. As a member of this team, the role will dive deep into our data and leverage their strong skills in measurement science, LLMs, predictive and prescriptive models, data ETLs, dashboards and visualization to support business strategy and deliver goals with executive visibility.

You must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies. Successful members of this team collaborate effectively to solve data problems, are highly organized and detail-oriented, implement new solutions for complex problems, and deliver successfully against highest standards. The ideal candidate will be a highly motivated individual that seeks to "tell the story" of the data with little direction or supervision.

Key job responsibilities

• Leverage state-of-the-art measurement science approaches, including LLMs, to develop evaluation frameworks for a variety of signals and customer experiences.
• Support the development of continuously-evolving business analytics and data models, own the quantitative analysis of the performance of our features.
• Continually develop new ways of using data to look around the corners and guide the development of shopping intelligence signals.
• Use LLMs, machine learning, data mining, and statistical techniques to design/run experiments that solve complex business problems.
• Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation.
• Develop a deep understanding of e-commerce metrics, reporting tools, and data structures in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools.
• Develop relationships and processes with partner teams, PMs/TPMs, engineers, and other functional teams to identify and address reporting issues.
• Manage and develop advanced analytical tools that align, and simplify, monthly business reviews, annual planning, operations and forecasting processes, based on the needs of the business and stakeholders.

About the team

The Shop and Keep Data and Science team"s mission is to build shopping intelligence that helps Amazon customers find what they want with ease and give them the right information to make confident and lasting purchases. Through our personalized discovery and product evaluation signals, we assist customers in their shopping missions as they navigate Amazon.com"s surfaces. We also share a selection of signals with partner teams and sellers to establish closed loop mechanisms and drive improvements in our signals, customer outcomes and Amazon's product selection.