Senior Customer Service Representative

Saxco International LLC

Franklin, TN

JOB DETAILS
SKILLS
Communication Skills, Continuous Improvement, Customer Experience, Customer Support/Service, Presentation/Verbal Skills, Strategic Accounts, Time Management, Writing Skills
LOCATION
Franklin, TN
POSTED
2 days ago

We offer a dynamic, inclusive, and supportive environment that values innovation, collaboration, and employee well-being. Our team is passionate about excellence in the packaging industry and committed to community involvement and continuous improvement.

The Sr Customer Service Representative is dedicated to delivering exceptional customer experiences, acting as the primary contact for strategic accounts. Responsibilities include handling inquiries, providing timely information, resolving requests, maintaining professionalism, and collaborating with internal teams to ensure on-time, full delivery. The role requires strong communication skills, decision-making ability, and experience in customer success within a fast-paced distribution setting.

Qualifications include post-secondary education, 3-5 years’ relevant experience, proficiency in company systems, and excellent written and verbal skills. The position offers competitive pay, incentives, comprehensive benefits, and opportunities for personal growth. Join us to build a rewarding career in a team that values your contributions and fosters success.

About the Company

S

Saxco International LLC