Senior Customer Engineer- Switchgear Services (Ireland)
Location: Ireland- Field Based
Reporting to: Field Delivery Manager
Travel: Majority site-based around Dublin with regional travel required
Brief Job Description:
Senior Customer Engineer- Switchgear Services:
Responsible for installation, commissioning, testing, maintenance, and fault-finding of LV switchgear panels across customer sites. The role requires strong customer engagement, adherence to safety standards, and delivery of high-quality service across multiple projects within the region.
Responsibilities and Measurement Criteria:
- Deliver installation, commissioning, testing, and handover of LV switchgear panels.
- Diagnose faults, investigate breakdowns, and carry out effective repairs.
- Perform preventative maintenance to agreed schedules and quality standards.
- Conduct primary and secondary injection testing, flash testing, and panel fault-finding.
- Prepare tools, test equipment, and required documentation prior to site work.
- Complete all site documentation accurately and ensure timely client sign-off and system uploads.
- Liaise with clients, subcontractors, and internal teams to meet project milestones and close snag lists.
- Ensure full compliance with HSE procedures and safe isolation practices.
- Participate in regional travel and the on-call rota as required.
Qualifications:
Required / Minimum Qualifications:
- Minimum 3+ years' experience in a site-based or client-facing engineering role.
- Recognised qualification in an Engineering discipline.
- Strong working knowledge of LV switchgear and protection devices.
- Experience in electrical panel testing and fault-finding.
- Competency in primary and secondary injection testing and flash testing.
- Good understanding of electrical safety and safe isolation procedures.
- Experience completing detailed test documentation (FAT/SAT exposure desirable).
- Excellent communication and customer-facing skills.
- Full, clean driving licence.
- Flexibility to work additional hours when required.
Additional / Preferred Qualifications:
- Electrical Engineering or Electrical Trade background.
- HND/HNC or equivalent qualification.
- Working knowledge of electrical drawings and control systems.
- Experience troubleshooting within an electrical service environment.
- Good PC/software literacy.
Physical & Environmental Requirements:
- Site-based role with significant travel.
- Work in industrial environments requiring strict adherence to safety procedures.
Benefits
- Competitive base salary
- Company van
- All travel expenses covered
- Overtime and out-of-hours work available
- Health insurance
- Pension
- Life assurance
- 25 days annual leave plus 10 bank holidays
- Sick pay
- Health & Safety training, full product training, PPE, Tooling, Laptop all provided.
- Opportunities for career progression and professional development
The successful candidate will embrace Vertiv's Core Principles & Behaviors to help deliver our strategic priorities.
OUR CORE PRINCIPLES:
Safety • Integrity • Respect • Teamwork • Diversity & Inclusion
Vertiv is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.
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