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Senior Cross-Category Marketing Manager, AWS Cross Category Marketing

Amazon.com Inc

  • Seattle, WA
  • 3 days ago

    Highlights

    This role translates that complexity into clarity - defining the structure customers navigate, crafting the stories they encounter during our biggest moments, and ensuring that AWS"s web presence, launch experiences, and digital channels tell one coherent, compelling story. You"ll own the overall AWS portfolio messaging and define how AWS"s product narratives translate into customer-facing messages across our highest-visibility channels for major launch moments and ensuring messaging lands with clarity and impact across web, email, paid, and social.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    AWS is seeking a Senior Marketing Manager to own how our product portfolio comes to life across AWS.com and our highest-visibility marketing channels. You"ll own the overall AWS portfolio messaging and define how AWS"s product narratives translate into customer-facing messages across our highest-visibility channels for major launch moments and ensuring messaging lands with clarity and impact across web, email, paid, and social.

    AWS releases thousands of innovations every year, but customer attention is finite. This role translates that complexity into clarity - defining the structure customers navigate, crafting the stories they encounter during our biggest moments, and ensuring that AWS"s web presence, launch experiences, and digital channels tell one coherent, compelling story. You"ll work at the intersection of product marketing (where stories are built) and channel teams (where they reach customers at scale).

    This is a role for someone who thrives in both strategy and craft: equal parts editorial thinker, systems builder, and cross-functional operator. You"ll need strong writing instincts, the ability to manage complexity without losing clarity, and the confidence to make prioritization calls across competing stakeholders.

    Key job responsibilities

    Key Job Responsibilities

    Own the top-level AWS portfolio marketing messaging, working with brand and product marketing teams to tell a cohesive story about why customers should choose AWS

    Partner with the Integrated Demand Center to map and optimize the customer journey across AWS's major launch events, ensuring the experience feels intentional and connected from first touchpoint to conversion, not fragmented across channels

    Maintain the editorial calendar and prioritization mechanisms that govern AWS's surfaces

    Own how AWS"s 250+ products are organized, categorized, and presented across AWS.com - including the homepage and global navigation

    Partner with demand generation teams on how launches and portfolio priorities are reflected in scaled marketing channels

    Serve as the connective tissue across product marketing teams - ensuring the portfolio story is consistent everywhere customers encounter AWS

    About the team

    The Cross-Category Product Marketing team at AWS owns the narratives for AWS"s most important priorities. We develop the messaging and storytelling that sits above any single product or category - connecting the dots across the portfolio so customers understand not just what AWS offers, but why it matters and how it all fits together. We bring that messaging to life through campaigns, events, field enablement, and moments in close collaboration with demand generation, analyst relations, events, and the broader product marketing organization.

    We are also an incubator. We pilot new approaches to storytelling, develop best practices for AI-enabled marketing, and build mechanisms that help the broader PMM organization operate more effectively.

    Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn"t followed a traditional path, or includes alternative experiences, don"t let it stop you from applying.

    Why AWS? Amazon Web Services (AWS) is the world"s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that"s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture Here at AWS, it"s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth We"re continuously raising our performance bar as we strive to become Earth"s Best Employer. That"s why you"ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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