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Senior Controls System Engineer

Amazon.com Inc

  • North Reading, MA
  • 4 days ago

    Highlights

    You thrive on the practical challenges of the factory floor-troubleshooting live equipment, improving cycle time and uptime, and turning a pilot line into a repeatable, high-yield production system. Own the controls engineering scope for line deployment: design review, vendor coordination, FAT, SAT, commissioning, and ramp to high-volume production.

    Numbers & Facts

    LocationNorth Reading, MA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    We are seeking a Sr. Controls Systems Engineer to own the hands-on design, programming, commissioning, and sustained operation of controls and automation systems across our manufacturing environment. This is a deeply technical, individual-contributor role: you will personally architect and program PLC systems, build SCADA/HMI applications, integrate industrial robots and automation cells, and serve as the technical authority for controls integration across the MES, ERP, WMS, QMS, PLC, and SCADA layers.

    Working in a fast-paced manufacturing setting, you will operate with high autonomy and a strong bias for action-diving deep into PLC programming, SCADA system design, and controls architecture while ensuring daily production reliability, safety, and performance. Your scope spans pilot operations through high-volume production across diverse processes and lines. Rather than managing a team, you will lead through technical depth: setting controls standards, mentoring fellow engineers, guiding system integrators, and raising the bar on engineering quality across the organization.

    You thrive on the practical challenges of the factory floor-troubleshooting live equipment, improving cycle time and uptime, and turning a pilot line into a repeatable, high-yield production system.

    Key job responsibilities

    Controls Design & Development

    • Design and program PLC architecture (Siemens TIA Portal and/or Rockwell Studio 5000/ControlLogix), define programming standards, and develop controls design specifications for a scalable framework spanning pilot through high-volume production.
    • Develop and enforce controls standards (hardware, software, networking); review and validate that system integrators and vendors deliver in strict compliance.
    • Design, deploy, and maintain the SCADA/HMI layer (e.g., Ignition, FactoryTalk, WinCC), providing real-time visibility into line performance, alarms, and production data.
    • Implement automation and robot integration (e.g., Fanuc, KUKA, ABB) across assembly and automation cells, ensuring standardized programming, safety compliance, and maintainability.
    • Develop functional safety designs (SafetyPLC, safety-rated networks) and apply equipment safety standards for all automated systems, ensuring compliance with industry regulations and Amazon safety requirements.

    MES & Systems Integration

    • Implement MES integration at the controls layer, bridging MES, ERP, WMS, QMS, PLC, and SCADA systems to ensure seamless data flow from the shop floor to enterprise systems.
    • Partner with the Factory Software team on system architecture, data models, and integration-defining clear interface boundaries and supporting coordinated deployment.
    • Build traceability, genealogy, and quality data capture at the controls layer to support analytics, yield improvement, and regulatory compliance.
    • Apply standards for connectivity protocols (OPC-UA, EtherNet/IP, PROFINET), data historians, and reporting infrastructure that enable data-driven decision making.

    Line Deployment, Commissioning & Ramp

    • Own the controls engineering scope for line deployment: design review, vendor coordination, FAT, SAT, commissioning, and ramp to high-volume production.
    • Coordinate system integrator relationships: define specifications, conduct design reviews, verify adherence to controls standards, and drive issue resolution.
    • Lead troubleshooting, optimization, cycle-time improvement, and reliability growth through production ramp to steady-state operations.
    • Collaborate with Operations, Process Engineering, and Quality teams to ensure controls solutions meet operational and production requirements.
    • Drive root cause analysis on system failures; implement countermeasures and preventive mechanisms to improve reliability and uptime (MTTR/MTBF).
    • Develop commissioning playbooks, validation protocols, and startup checklists that enable repeatable, rapid line launches.

    Technical Excellence & Sustained Operations

    • Serve as a hands-on technical authority for controls-mentoring fellow engineers and elevating engineering practices through influence rather than direct management.
    • Support 24/7 production through on-call participation and escalation, diving deep on the factory floor to restore and improve automated systems.
    • Create and maintain knowledge management resources, troubleshooting databases, and continuous-improvement mechanisms for controls reliability.
    • Own technical documentation for electrical and control systems.
    • Uphold a culture of technical excellence, ownership, and operational rigor with the highest standards for system quality and documentation.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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