Senior Contract Operations Analyst

Abbott

Austin, Texas

JOB DETAILS
SKILLS
Accounting, Accounts Payable, Accounts Receivable, Analysis Skills, Career Development, Communication Skills, Contract Analysis, Contract Approval, Contract Creation, Contract Management, Contract Requirements, Cross-Functional, Customer Support/Service, Detail Oriented, Diabetes, Disease, EEO Regulations, English Law, Facebook, Field Sales, Finance, Financial Mathematics, Geography, Health Plan, Healthcare, Healthcare Equipment Sales, Hospital, Hospital Systems, International Health, Interpersonal Skills, Keyboards, Legal, Marketing, Mathematical Modeling, Medical Diagnosis, Medical Equipment, Medical Office Administration, Medical Products, Microsoft Access Database, Microsoft Excel, Microsoft Product Family, Microsoft Word, Multitasking, Operational Audit, Operations Management, Organizational Skills, Performance Analysis, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Purchasing/Procurement, Reporting Skills, Retirement Plan, Risk Management, SAP BusinessObjects, Sales, Sales Support, Time Management, Tuition Reimbursement, Twitter, Writing Skills
LOCATION
Austin, Texas
POSTED
4 days ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

The Opportunity

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. For years, Abbott's medical device businesses have offered technologies that are faster, more effective, and less invasive. Whether it's glucose monitoring systems, innovative therapies for treating heart disease, or products that help people with chronic pain or movement disorders, our medical device technologies are designed to help people live their lives better and healthier. Every day, our technologies help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

Our team in Austin, TX (or Alpharetta, GA) is looking for a Senior Contract Operations Analyst

This is a fully onsite role. 

The primary role for the Senior Contract Operations Analyst is to support the Medical Devices US Sales Division. The Analyst will interface with Sales, Management, Accounts Receivable, Accounts Payable, Finance, and Accounting to apply business management principles and financial concepts that maximize the company’s performance against sales and profit goals and minimize risk. The ideal candidate must proactively research, analyze, and interpret complex data and work effectively in a high-pressure, high-demand sales support environment. 

What You’ll Work On

  • Owns rebate and fee administration from point of full execution to expiration – collaborates with contract authors and sales team, and performs complicated calculations, obtains appropriate approvals, and ensures timely posting and delivery of payment to customers.

  • Processes rebates and fees, coordinating with cross-functional groups to ensure customers are paid accurately and on-time.  Works within audit guidelines for contract approval and contract creation. 

  • Builds mathematical models & tools to determine payout amounts and track contract performance. 

  • Provides formal and informal written and verbal updates to Customers, Sales, Contract Operations Management, Accounting, Finance, Commercial Legal and other cross-functional groups. 

  • Manages communication and awareness of contractual obligations with all levels of internal and external customers to include sales reps and hospital representatives. 

  • Serves as a subject matter expert and primary contact for hospitals, hospital systems and group purchasing organizations within assigned geography for their rebate and admin fee related questions. 

  • Solves complex problems, exercising sound business judgment to make recommendations based on the analysis of multiple sources of information. 

  • Provides reports and analysis to department and senior management as requested.

  • Follows all management approved processes and procedures; alerts management when circumstances require deviation to the approved processes and procedures.

EDUCATION AND EXPERIENCE YOU’LL BRING

  • Bachelors Degree Finance or Business or related discipline

  • Minimum 5 year related experience in finance, marketing (preferred) or related area

  • Excellent organizational and analytical skills

  • Advanced skills in Microsoft Excel, Microsoft Access

  • Experience using SAP preferred

  • Ability to work under pressure, handle multiple priorities

  • Accommodating changing priorities while maintaining overall workload is essential

  • Proven financial/mathematical competence

  • Interpersonal and written/oral communications are vital

  • Strong Analytical, financial, and information systems(preferred),

    strategic, and problem-solving skills are required.

Preferred Skills:

  • Ability to assess reasonableness and relevance of contract documentation and system data.

  • Excel in solving multifaceted problems.

  • Willing to make difficult and unpopular decisions.

  • Anticipate issues; understand the implications and interrelationships of those issues to the client and other areas.

  • Knowledge of mathematical modeling and demonstrated ability to quickly identify relevant details while working with large date sets.

  • Demonstrated ability to manage multiple projects simultaneously, deal with unresolved issues, and effectively communicate and maintain rapport with all levels of personnel within Abbott Med Device organization.

  • Customer-service oriented mind frame and skill sets to support the field sales team, Finance, and Accounting teams and their needs.

  • Well-organized, keenly attentive to detail, and proactive to quickly anticipate and prevent, and identify and remedy questions and issues before or when they arise.

  • Excellent verbal and written communications skills with attention to detail and ability to work with general supervision.

  • Well-honed sense of urgency and ability to work under pressure. This includes the ability to multitask and manage competing priorities.

  • Advanced proficiency in Microsoft products including Excel and Word, as well as experience using Business Objects or similar reporting systems.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbottand on Twitter @AbbottNews and @AbbottGlobal

     

The base pay for this position is

$78,000.00 – $156,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Pricing

     

DIVISION:

MD Medical Devices

        

LOCATION:

United States > Austin : 8701 Bee Caves Rd

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

About the Company

A

Abbott

At Abbott, we are enthusiastic, energetic and committed to doing great work every day. Our employees are passionate about helping to translate science into lasting contributions to health care and the health of people worldwide. At the heart of our organization is our "Promise for Life"—a statement that embodies our company's commitment to employees, shareholders, local communities and the people who depend on our company and products to live healthier lives.

Vital to our promise is the speed in which we act, respond and deliver. As Abbott employees, we are ready to meet change and challenges head-on. As a result, we are a company that adapts quickly, and through our passion for innovation we are able to continually create a pipeline of products that help improve the length and quality of life around the world.

We are proud of our rich, more than 120-year history. We continue to be driven to advance leading-edge science and technologies, support diversity, focus on exceptional performance and earn the trust of those we serve.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1910
WEBSITE
http://www.abbott.com/