Senior Consulting Manager(DPO)

Job Description

Senior Consulting Manager(DPO)

Chennai, Tamil Nadu

Job Summary

Engagement Manager - Business Process Reengineering & Transformation

| Experience: 12-16 Years | Location: Chennai

Positions to be filled - 2

Department

Business Process Reengineering (BPR) & Transformation

Reports To

Practice Lead

Travel Requirement

Yes - Domestic and International (client-facing, onsite engagements)

Required Certifications

Lean Six Sigma Black Belt | PMP | Design Thinking Practitioner

ABOUT THE ROLE

The Engagement Manager is accountable for end-to-end execution and delivery of BPR and automation transformation engagements, managing internal stakeholders and external client relationships, solution design, and cross-functional delivery teams. The role bridges strategy and execution, ensuring programs deliver measurable business outcomes.

Key Responsibilities

• Lead and manage full-lifecycle BPR and Intelligent Automation engagements from discovery through hypercare.
• Drive current-state (As-Is) assessment, future-state (To-Be) design, and transformation roadmap development.
• Own Value Stream Mapping (VSM) workshops, process decomposition, and opportunity identification exercises.
• Manage delivery timelines, resource plans, risk registers, and stakeholder communication plans.
• Collaborate with solution architects and automation developers to ensure technical alignment with business requirements.
• Develop business cases, ROI models, and benefit realization frameworks for automation and BPR initiatives.
• Serve as the primary client point-of-contact, managing expectations and escalations effectively.
• Guide SIPOC, FMEA, RCA, and Control Chart analyses across transformation workstreams.
• Contribute to proposal development, effort estimation, and solution structuring for new opportunities.
• Coach and mentor junior team members in Lean Six Sigma and BPR methodologies.

Skill Requirements

• 12-16 years of experience in BPR, process consulting, or transformation delivery in BFSI / Healthcare.
• Certified Lean Six Sigma Black Belt with demonstrated DMAIC / DMADV project delivery.
• Proficiency in VSM, process modelling, and process mining tools.
• Familiarity with automation platforms (UiPath, Blue Prism, Power Automate) and AI-enabled BPM solutions.
• Strong project management skills; PMP certification preferred.
• Excellent client-facing communication, facilitation, and presentation skills.

Other Requirements

CORE COMPETENCIES & SKILLS

Lean Six Sigma (Black Belt)

Value Stream Mapping

BPMN 2.0 Modelling

DMAIC / DMADV

Program & Stakeholder Management

Business Case & ROI Development

RPA Platform Familiarity

Process Mining (Celonis and similar tools)

Change Management

BFSI Domain Knowledge

Apply now

Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.