Senior Consultant, Expense Implementation - Chase Travel

Join a team of SAP Concur implementation experts helping organizations transform their travel, expense, and invoice management programs. In this role, you will lead complex Concur deployments, advise clients on system strategy and best practices, and deliver solutions that improve compliance, user experience, and operational efficiency.

As a Senior Consultant within Chase Travel Consulting Services, you will serve as a trusted advisor to Chase Travel''s premier clients, leading end-to-end SAP Concur Expense and Invoice implementations. You will partner with organizations to transform and modernize their travel, expense, and invoice management programs through system design, configuration, integration, testing, deployment, training, and optimization. Leveraging deep expertise in SAP Concur, you will guide clients through the full implementation lifecycle, translating business requirements into scalable solutions, driving user adoption, advising on industry best practices, and delivering measurable operational improvements. You will work directly with client stakeholders, project teams, and technical partners to ensure successful implementation outcomes and long-term program success.

Established as TCG Consulting, Chase Travel Consulting Services offers a suite of flexible services to bring organization's travel program to the next level. Our decades of experience combined with our patented TCO-TMPE approach enable organizations to achieve scalable alignment to broader company goals. Operationally, the Total Cost of Ownership for Travel, Meetings, Payment & Expense approach enables increased spend under management, capturing all sources of program cost and yielding scalable savings and revenue opportunities.

Job Responsibilities

• Lead end-to-end SAP Concur Expense and Invoice implementations, including discovery, requirements gathering, solution design, configuration, testing, deployment, and post-production support.
• Serve as the primary subject matter expert for SAP Concur Expense and Invoice functionality, best practices, and system capabilities.
• Design and document business requirements, workflows, approval processes, audit rules, spend policies, and reporting requirements.
• Advise clients on best practices and industry standards. Ability to "sell" clients on best practice standards during design phases
• Evaluate client business processes to determine ideal services and/or support required
• Recognize business process inefficiencies and provide recommendations for improvements
• Assist client with communication plans and training materials
• Conduct and validate process and needs assessments to perform tailored and effective product demonstrations either remotely or on-site at a prospect's location
• Configure new software implementations or optimization changes
• Assist with responses to requests for proposals (RFP's)
• Travel onsite to clients as requested

Required qualifications, capabilities, and skills

• 5+ years of experience leading SAP Concur Expense implementations, including requirements gathering, solution design, configuration, testing, training, and deployment.
• Bachelor''s degree (or higher degree) required with emphasis on financial analysis, accounting, computer science, business analysis or similar field or equivalent work experience
• Project Management experience specifically on implementation teams
• Proven track record of delivering results and practical project management techniques
• Deep knowledge of various expense management systems (Concur, Emburse, Brex, Ramp, Navan, Coupa, Workday, Oracle)
• Working knowledge of various invoice management systems (Ariba, Concur, Emburse, Coupa)
• Well organized, highly motivated, process driven and results-oriented with the ability to balance priorities, work under pressure and assume responsibility in a multi-tasking environment
• Ability to work independently, capable of handling multiple projects, and deadlines simultaneously
• Strong interpersonal, customer service, and written and verbal communication skills
• Effective and efficient skills using Microsoft Office tools especially Word, Excel, PowerPoint
• Proficiency and experience reviewing, analyzing, and reconciling data with a strong attention to detail

Preferred qualifications, capabilities, and skills

• SAP Concur Expense Professional, or Invoice certifications preferred or Client Advanced Configuration Certified

• Successfully manage competing priorities and expectations

• Ability to quickly adapt to changing ideas and priorities

• Strong self-direction in managing day-to-day priorities and assisting Associates in required daily tasks

• Strong sense of project ownership and time management

• Able to reach beyond internal networks to expand and leverage industry data and insights

• Flexible work environment to adapt to global client requirements

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans