Quality Management Group (QMG)is seeking an experiencedSenior Community Manager (Floating)to support and oversee affordable housing communities across our portfolio. This role provides leadership, operational support, and compliance oversight to ensure our communities operate efficiently while delivering exceptional resident experiences.
If you are an experienced property management professional with strong affordable housing compliance knowledge and leadership skills, we invite you to join a team committed toTrust, Respect, Development, Adaptability, and Sustainability.
About the Role
TheSenior Community Manager (Floating)is responsible for supporting the management and operations of multiple affordable housing communities. This position provides on-site leadership when Community Managers are unavailable, assists with compliance oversight, and helps maintain high operational standards across the portfolio.
The role reports to theDirector of Operationsand collaborates closely with Operations, Compliance, Accounting, and onsite teams to support property performance and regulatory compliance.
Key Responsibilities
Property Operations
Provide operational support to communities across the portfolio as neededConduct property inspections and operational auditsAssist with lease-ups and property transitionsEnsure vacancies are marketed effectively and occupancy levels remain strongOversee work orders and ensure maintenance timelines are metMonitor market conditions and competitive pricing
Compliance & Affordable Housing
Maintain resident files and system records in accordance with regulatory requirementsReview and process annual recertifications and resident noticesMaintain waiting lists and ensure application processing compliancePartner with Compliance teams to ensure property data (AMI, rent limits, utility allowances) is accurate in the property management system
Financial Management
Monitor accounts receivable and resident ledgersPrepare deposits and ensure accurate payment postingAssist with month-end reporting and annual budgetsEnsure past resident balances are submitted to collections when necessary
Leadership & Team Development
Supervise and mentor onsite staff including Community Managers and Maintenance teamsSupport employee training and performance managementAssist with hiring, timekeeping review, and performance evaluations
Resident & Community Relations
Address resident concerns in a timely and professional mannerSupport resident engagement programs and community initiativesMaintain positive relationships with local agencies and community partners
Qualifications
Required
35 years of property management experience at the Community Manager levelExperience managing communities of100+ units3+ years of supervisory experienceExperience with affordable housing programs (LIHTC, HUD - project based, PSH)Strong organizational, leadership, and communication skillsComputer proficiency including Microsoft Office
Preferred
Bachelors degree in Business or related fieldExperience withYardi property management softwareFinancial management experience including budgeting and reporting
What We Offer
Competitive pay and benefitsOpportunities for career growth and developmentCollaborative and supportive work environmentThe opportunity to make a meaningful impact in the communities we serve
About Quality Management Group
At QMG, we manage communities and living spaces that residents are proud to call home. Our mission is to empower employees to serve residents while building a workplace where people love to work. Through responsible growth and innovation, we deliver exceptional service and maximize value for our partners and communities.
