Senior Clinician Communications & Engagement Specialist

QTC Management Inc

Sterling, VA

JOB DETAILS
SKILLS
Brand Strategy, Business Strategy, Cadence, Campaigns, Case Management, Channel Strategies, Content Development, Continuous Improvement, Cross-Functional, Customer Experience, Email Campaign, Enterprise Marketing, Frequently Asked Questions (FAQ), Government, Healthcare, Healthcare Providers, Improvement Metrics, Marketing, Marketing/Promotional Messaging, Newsletter, Occupational Health, Onboarding, Online Marketing, Performance Management, Problem Solving Skills, Public/Media/Press/Analyst Relations, Relationship Management, Service Delivery, Storytelling, Test Case, Time Management, Webinar, Writing Skills
LOCATION
Sterling, VA
POSTED
30+ days ago

Do you crave a career that truly makes an impact in people's lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day.

Leidos QTC Health Services is seeking a Sr. Clinician Communications & Engagement Specialist. The Sr. Clinician Communications & Engagement Specialist role is responsible for developing and executing a structured communications and engagement strategy to support the growth, retention, and experience of LQTC's clinician network. This role owns clinician-facing communications across the full lifecycle - from recruitment through onboarding, engagement, and retention - and works closely with Provider Management and Communications teams to strengthen clinician connection to LQTC. Reporting to the External Communications team, this role partners with the Leidos enterprise digital and analytics teams to deliver effective, data-informed communications across multiple channels.

  • This position is intended to be performed within commuting distance of Reston, Va. (Leidos Global Headquarters).

Primary Responsibilities:

Clinician Lifecycle Communications

  • Own and execute communications across the clinician lifecycle, including recruitment, onboarding, engagement, and retention
  • Establish a consistent and structured communication cadence for clinicians
  • Ensure clinicians receive timely, relevant, and clear information aligned to business priorities

Clinician Engagement & Network Growth

  • Develop and execute communications strategies that strengthen clinician engagement and retention
  • Support clinician recruitment efforts through targeted messaging and campaigns
  • Identify opportunities to build clinician community, including storytelling, testimonials, and peer engagement
  • Contribute to initiatives that improve clinician experience and connection to LQTC

Recruitment & Growth Communications

  • Partner with Growth and Provider Management teams to support clinician recruitment campaigns
  • Develop and refine clinician value proposition messaging
  • Support targeted outreach initiatives, including digital campaigns, events, and referral programs
  • Align messaging with enterprise marketing and brand strategy

Digital Channel Coordination (with Leidos Enterprise Teams)

  • Partner with enterprise digital team to execute clinician communications across email, web, and emerging platforms
  • Own content and communication strategy while leveraging corporate teams for execution and analytics
  • Support development of clinician-facing digital journeys and landing pages
  • Monitor engagement metrics and recommend improvements based on performance

Cross-Functional Partnership

  • Serve as primary communications partner to Provider Management, Clinical Excellence, Customer Experience and Clinic Operations teams
  • Translate operational updates, policy changes, and program information into clear clinician messaging
  • Coordinate with Internal Communications team where clinician messaging intersects with workforce communications
  • Ensure alignment with enterprise messaging and communication priorities

Content & Campaign Development

  • Develop clinician-facing content including newsletters, emails, updates, FAQs, and campaign materials
  • Support communications for clinician events, webinars, and outreach initiatives
  • Ensure messaging is clear, consistent, and aligned with brand standards

Performance & Continuous Improvement

  • Track clinician engagement and communication effectiveness across channels
  • Partner with analytics teams to interpret data and improve communication performance
  • Continuously refine messaging, cadence, and channel strategy based on insights

Required Qualifications:

  • Bachelor's degree in preferably Communications, Marketing, Public Relations, or related field
  • 7+ years of experience in communications, marketing, or stakeholder engagement roles
  • Experience supporting external audiences, preferably in healthcare or provider-facing environments
  • Strong writing and messaging skills with the ability to simplify complex information
  • Experience managing multiple communication initiatives simultaneously
  • Ability to work cross-functionally and manage stakeholder relationships

Preferred Qualifications:

  • Experience in healthcare, provider networks, or regulated environments
  • Experience supporting recruitment, engagement, or retention communications
  • Familiarity with digital marketing platforms (e.g., email campaigns, web content)
  • Experience working with analytics to inform communication strategy

Additional Information: This position is intended to be performed within commuting distance of Reston, Va. (Leidos Global Headquarters).

About Leidos QTC Health Services

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

Compensation and Benefits

Pay and benefits are fundamental to any career decision. Thats why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

About the Company

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QTC Management Inc