Senior Client Service Rep

Sr Client Service Rep needs 3+ years experience

Sr Client Service Rep requires:

• Client rep
• Customer service
• CRM

Sr Client Service Rep duties:

• Support client meeting preparation by facilitating creation of materials
• Help identify, escalate and resolve problems for any issues affecting the client experience
• Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service
• Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients
• Supports the completion of due diligence and client questionnaires