Senior Claims Technician - BCBS Morgan Park - Chicago

Skills for Chicago

Is a Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily. Working with local and global companies, Skills brings opportunities to neighborhoods and municipalities throughout the Chicagoland area. To be eligible for Skills for Chicago services, candidates must reside in Illinois or Indiana, be authorized to work in the United States, and be either unemployed or underemployed.

BCBS Morgan Park

Blue Cross and Blue Shield of Illinois is proud to be the state’s only statewide, customer-owned health insurer. We are also the largest provider of health benefits in Illinois, serving more than 8.9 million members in all 102 counties across the state. For more than 85 years, we’ve provided our members with comprehensive, affordable health plans, making Illinois a healthier place to live, work and play.

Job Highlights

• Assist staff with complex processing situations, offering guidance, training, and feedback to support performance and development 
• Evaluate policy and procedure changes, update departmental documentation, and ensure timely communication of updates to relevant teams 
• Research, identify, and document system issues while staying current on system updates and monitoring their impact 
• Maintain in-depth knowledge of departmental procedures, regulations, and standards, and provide clear guidance to staff on compliance 
• Contribute to quality improvement by participating in work groups, supporting performance motivation, and testing system changes and enhancements 

Candidate Profile

• High School diploma or GED
• 1+ year of claims/membership experience
• Analytical Skills
• Clear and concise verbal and written communication skills
• PC proficiency to include Microsoft Word, Excel and Outlook

Additional Information

• BCBS offers employees a comprehensive benefits package, career development opportunities, mentoring, and access to learning platforms 

Location

Chicago

Benefits

Childcare Assistance;Dental;Employee Assistance;Life Insurance;Long Term Disability;Maternity Leave;Medical;Parent Leave;Personal;Retirement/401K;Sick;Tuition Reimbursement;Vacation;Vision