Senior Claims Examiner

Position Summary: The successful candidate for this position facilitates, coordinates and expedites the handling of all high-severity casualty claims and controls PLM’s largest exposure cases in a prompt, fair and equitable manner. Pennsylvania Lumbermens Mutual Insurance is America’s largest and oldest insurer serving the lumber and building material industries.

Description:

Pennsylvania Lumbermens Mutual Insurance is America’s largest and oldest insurer serving the lumber and building material industries. Since our founding in 1895, we have been the nation’s premier property & casualty company in the market. Build your future with a company whose story is rooted in protecting the businesses that help build America. 

Position: Senior Claims Examiner 

Department: Claims

Reports To: Litigations Claims Manager

Position Summary: The successful candidate for this position facilitates, coordinates and expedites the handling of all high-severity casualty claims and controls PLM’s largest exposure cases in a prompt, fair and equitable manner.

Essential Functions and Responsibilities:

• Establishes accurate reserves in timely fashion.
• Determines verification and scope of coverage.
• Assists other unit members with settlement evaluations.
• Handles all complicated litigation and ensures trial preparation with attorneys.
• Attends mediation and settlement conferences.
• Analyzes insurance contracts.
• Communicates with the public.
• Maintains an appropriate diary date on files under direct supervision.
• Ensures that a file is proceeding towards a prompt, fair and equitable claim settlement.
• Directs responsibility for supervision of all subrogation and arbitration handling.

 Knowledge and Skills:

• 10 years experience in casualty claims.
• Knowledge of MS Office.
• Prior supervisory experience helpful.
• Basic knowledge of various applicable state law systems.
• Strong understanding of the litigation process.
• Above average reading comprehension and math skills.
• Ability to deal with a variety of personalities.
• Ability to handle difficult situations, including upset policyholders in a courteous and professional manner.
• Experience controlling expenses.
• Proficient negotiation skills.
• Strong oral and written communication skills.
• Strong analytic skills and ability to pay close attention to detail.
• Strong customer service skills.
• Ongoing training through the Insurance Institute of America.
• College degree preferred.

The annual salary range for this position is $80,000–$105,000, plus company-wide bonuses. The final offer will be based on relevant experience, qualifications, and job-related skills. In addition to base salary & bonuses, eligible employees receive a robust benefits package that includes medical/dental/vision/life insurance coverage. The company also provides tuition reimbursement and pays 100% for all job related licensing/courses/Institutes testing. As well as a very generous 401K with up to a 6% employer match, and a company provided 401K bonus for an additional 3-5%.

  

Pennsylvania Lumbermens is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment and consider qualified applicants without regard to legally protected characteristics, consistent with applicable federal, state, and local laws. We encourage individuals of all backgrounds and experiences to apply.

Requirements:

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